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Mac OS X  |  Security / Privacy  |  Firewall  |  VPN Tracker  |  Support is lacking

VPN Tracker

VPN Tracker

VPN client also optimizes mobile users' workflows.

Version:  6.0.3

   [ Views: 446 ]

Support is lacking

Feedback Type:  Commentary

Contributed by: embeal_dotmac Monday, September 12 2005 @ 09:40 AM PDT

Product Platform: MacOSX

Used Product For: Less than a month

Recommend Product: NO

VPN tracker reset all references to our company domains to IPs that are relevant only when you are connected. It didn't release them on disconnect. Uninstalling didn't work nor did the company's uninstall application. A diligent search for preferences, etc. doesn't reveal where the problem lies. Requests for tech support from the company have not been answered and the company rarely is available to answer phone calls. They also don't return phone messages. Use this product with caution. If it works for you that's great, but if it doesn't you may have some real difficulty.   

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Comments

1 comments |

Support is lacking - Capacis

I'm having a similar problem which is very frustrating. How did you resolve your issue?

In my case, I have also uninstalled VPN tracker, but I cannot access the network via our internal wirless router. The software seemst o have changed or deleted IP addresses within my machine, which are untraceable to me. I would appreciate any feedback.

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Monday, September 04 2006 @ 05:00 AM PDT