Wonderful, user-friendly product. My computer broke and I had to reformat so I lost all my songs. I downloaded the trial version of CopyPod and I got all my songs back. Very easy-to-read, helpful instructions included. The reason this product is so wonderful is because it keeps your playlists, ratings, and play counts. The trial version will only let you transfer 100 songs at a time, which is very good considering it's free for a week. Just be sure you alphabetize your songs, highlight exactly 100 songs, remember the 101th song, and copy 100 at a time, starting with the 101th to 200 next time. This product does everything it says it does. I highly recommend it.