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No support from the developer.

Feedback Type: Commentary

Contributed by: iis Monday, July 04 2005 @ 06:31 AM PDT

Product Platform:

Used Product For: Over One Year

Recommend Product: YES

I'm using iPodRip now for a long time. It is the best app of this kind, because it lets you also transfer the meta-data (like rating, ...).

The only problem is, it doesn't work with iTunes 4.9 anymore. I wrote to the developer but haven't received any answer. That's bad!

Maybe he is working on this at the moment, but any answer - even if: sorry, I'm working hard, but at the moment there is no solution - would have been nice.

I hope it will get fixed soon.

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Comments

No support from the developer. - hevern

I had the same experience of iPodRip not working with iTunes 4.9 and wrote to the developer, too. I got back a message yesterday (7/3/05) saying, "Sorry about the delayed reply. We are aware of the issue and are working on a fix. Regards, Mat".

I agree with the author of this note, though, that it would have been nice for the developers to alert users to their awareness and an approximate target date for a fix.

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Monday, July 04 2005 @ 02:09 PM PDT

No support from the developer. - TLAF--2008

Sorry for not getting back to you. We had a hard drive crash on our support machine a couple of days ago and we were hoping that we didn't lose any e-mails. Unfortunately it appears we did.

iPodRip 3.8 was just released and fixes your incompatibility with iTunes 4.9.

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Wednesday, July 06 2005 @ 04:15 PM PDT