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Mac OS X  |  Drivers  |  Video  |  AlchemyTV DVR  |  Great Support!!

AlchemyTV DVR

AlchemyTV DVR

driver & app for the AlchemyTV DVR card

Version:  2.5.1

   [ Views: 646 ]

Great Support!!

Feedback Type:  Commentary

Contributed by: phloem Saturday, June 04 2005 @ 12:16 AM PDT

Product Platform: MacOSX

Used Product For: Less than a month

Recommend Product: YES

My setup is:
G5 Dual 2GHz.
Living in China

I'm so thankful for the customer support that I wanted to post this before giving an acutal review of the product. Over the past few days, Miglia's tech support has helped me get this working. Miglia had me send them my console logs, and then told me what to do. They also sent me the beta version 2.4 for troubleshooting.

I was missing some of the system tools in my System folder that AlchemyTV needs. Miglia sent me the tools installer. Then, it turned out I didn't have Helveta font activated in Font Book. (by the way version 2.4 will change to default to the Courier font). Without the font enabled, the setup assistant didn't work.   

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