Existing users, log in.  New users, create a free account.  Lost password?

Mac OS X  |  Home / Education  |  Hobbies  |  Delicious Library  |  Not finding DVD's

Delicious Library

Delicious Library

Catalog, browse, share books, movies, music, video.

Version:  2.3

   [ Views: 764 ]

Not finding DVD's

Feedback Type:  Commentary

Contributed by: penguiner Monday, May 09 2005 @ 04:36 PM PDT

Product Platform: MacOSX

Used Product For: Less than a month

Recommend Product: YES

Hi everyone,

I posted this already, but I would like to know if somebody else is experiencing the same behavior I have while using Delicious Library.

First of all, I think that this software is fabulous, or at least could be fabulous if it would held all promises.

Here's the hardware/software used :
- PowerMac G4 MDD Dual 1.25Ghz ; 1.5Gb RAM ; 2X250Gb hard disk ; DVD-Writer
- MacOsX 10.4 (Build 8A428) running in it's french localisation
- DSL connection from France

Here's the problem :
- Delicious Library automatically finds the correct CD's using iSignt or UPC codes
- Delicious Library automatically finds the correct book using iSight or the UPC code
- BUT Delicious Library DOES NOT find ANY DVD if I use iSight or UPC code.

It simply says : "No results found"…
I'm not trying to ad some obscure DVD that have been sold in 2 copies… Here's a sample of what I'd like to ad : "The Abyss" ; "Gladiator" ; "Hollow Man" ; "Kiki's delivery service"
All the DVD's that fail have been bought in France and a Region Code 2. The rare DVD's that are found correctly are Region 1 DVD's bought in the US or in France but as US imports.
Weird thing is : if I enter the movie title, Delicious Library is able to find it. And, even more weird, in the displayed infos, I can see that the UPC code reported is EXACTLY the same than the one I used to search for the movie using the UPC code !!!!!
A rational explanation for this behavior would be appreciated : should I open ports on my firewall/router ? Should I change some settings ? I don't plan to move to the US just to have this thing working... sorry :-)

Regards.

Penguiner   

1 of 1 users found this helpful.

Rate this Commentary

Was this Commentary helpful? Yes | No

Comments

5 comments |

Not finding DVD's - Drew Hamlin

Penguiner, hey, this is Drew from Delicious Monster. I apologize for the issues you've been having here. I've heard some mixed reports from people having trouble with some UPC lookups (and many have to do with a discrepancy between UPCs and EANs). Your issue sounds particularly odd though - could you email me at delicious@delicious-monster.com so we can work through this more? I'm very curious what country you're in (and how Date & Time defines this, if it's different), and what language you're using Delicious Library in as well. Also send me some of the UPC codes that are failing so I can try to reproduce them myself. Hopefully I'll be able to help you resolve the problems. Thanks!

Reply to This

Tuesday, May 10 2005 @ 07:36 PM PDT


Not finding DVD's - penguiner

Hi Drew,
I have sent an E-mail, as requested. You replied. Cool… But now, since about 3 weeks, I'm waiting for a reply. I even sent another mail to ask if you could reproduce the strange behavior. No reply…
Are you still there ?
Do you have any idea how to fix this issue ?

Regards.

Penguiner

Reply to This

Thursday, June 02 2005 @ 06:55 AM PDT


Not finding DVD's - miwiphoto

i have exactly the same problem!!!
previous version of DL worked fine,i regret the upgrade!But luckely ,i scanned my hold collection with the old one,this would be not possible today.
I hope the fix those bugs
Regards
miwiphoto

Reply to This

Thursday, May 12 2005 @ 11:04 AM PDT


Not finding DVD's - Notary Sojac

I had sort of the reverse of this and reported it directly to the DL crew.

I opened a copy of our DL 1.1 library in DL 1.5 and all looked well. I selected several DVDs and asked it to get more info from Amazon. Additional info fleshed out most of the entries but one of the special edition DVDs disappeared. Eventually I noticed that I now had 357 DVDs and 1 CD where previously I had 358 DVDs. When I looked at the CD entry it was the special edition DVD + Soundtack CD set... except all the info was changed to French - obviously grabbed from amazon.fr.

Reply to This

Monday, May 16 2005 @ 01:41 PM PDT


Not finding DVD's - Drew Hamlin

Hey, this is Drew from Delicious Monster again. If people are having trouble with UPC lookups like this, I'd love to hear some specifics so I can look into this more. What UPCs used to work great in 1.1 that don't work anymore in 1.5?, etc.

If you can write me at delicious@delicious-monster.com it'd be the most helpful. Thanks!

Reply to This

Monday, May 16 2005 @ 07:50 PM PDT