Existing users, 
> Only reason I'm giving this a poor rating is because the developer
> apparently has not even acknowledged the error and maybe a poor rating
> will get their attention.
There is a clear and unambiguous note at the top of the developer's home page which states that none of his tools are compatible with Tiger, yet. I would appreciate it if you would cease and desist from abusing the VT rating system by giving bad marks for something that really has nothing to do with the functionality of the program as delivered. Apple is to blame for all the broken applications in Tiger, as no other form of BSD operating system keeps changing and evolving as much as OS X has. While we all welcome the fact that Apple is putting muscle into development, this isn't a reason to get mad when one of your favorite apps doesn't work right away, especially after a major system upgrade. It's your fault for not recognizing that any system level utility would be the first thing to break in this instance. Onyx is not a word processor, and I'd rather the developer take his time and make sure everything works and works safely, than have him rush out a new version just to please you pathetic crybabies.
OnyX
Maintenance, optimization and system personalization tool.
Version: 2.1.1
Idiot
Feedback Type: Review
Contributed by: amcgee Saturday, May 07 2005 @ 04:18 PM PDT
Product Platform: MacOSX
Used Product For: Over One Year
Recommend Product: YES
Overall Rating:
Ease of Use:
Support:
Features:
Quality / Stability:
Price:
Comments
Idiot - ericbvt
No, you didn't earn the scathing comment.His points:
1) Your rating negatively impacts the overall rating of a great product.
-- True.
2) "Apple is to blame"
-- It's a situation. Blame is a choice.
3) "It's your fault for not recognizing that any system level utility would be the first thing to break in this instance."
-- amcgee seems to be saying that if we knew this (seems like you did), we wouldn't be sitting around waiting for a Tiger-compatible version of Onyx.
Huh? "Hey kid, if you knew why the ice-cream machine was broken you wouldn't be sitting around wishing you had some ice cream." To expect users to not want something, and want it now, is unrealistic.
4) You would rather have a crummy upgrade now than wait for a stable one.
-- I didn't see you say that. It seems like amcgee has had some bad experiences with demanding users.
5) We're a bunch of crybabies.
-- I'm just going to let that one sit out there...
Yeah, your use of the rating system was debatable, and you made a factual error about Onyx's statement of incompatibility with Tiger, but you didn't "earn" anything scathing, and he doesn't deserve any gratitude for providing you with a fact during a name-calling session. He's a poo-poo head.
Eric
Saturday, May 14 2005 @ 09:44 AM PDT
Idiot - brilor--2008
The developer has indeed posted a note regarding the incompatibility with Tiger. This was my mistake and I earned the scathing comment. My apologies. Again, the product is great, just not working in Tiger. As a developer myself, I know the trials of developing. Even as an X beta tester, the target is moving and last minute bugs are sure to bite every developer. Even with that challenge, many developers do their best to produce a product that is compatible with a new OS rev when it is released. Some bugs (especially with new OS revs) are inevitable, but the show stoppers have to be either eliminated before release or fixed/bypassed when found. As (IMHO) one of the premier maintenance utilities, it should be clear that Tiger compatibility will be in high demand. Since authentication isn't used in my apps and I didn't have to surmount this hurdle, it is very possible a last minute change to Tiger invalidated any prior successful tests by the developer. Developers have an implicit but unwritten pact (regardless of price---or freeware) with their users to correct show stopper problems ( lesser problems can clearly wait) as soon as possible. The OnyX developer has a clear history of publishing several releases and is true to the unwritten pact with the customers. I'm confident the OnyX issues will be resolved. Thanks to the person who called me on my mistake.Reply to This
Sunday, May 08 2005 @ 12:34 AM PDT