These guys really need to get up to date on this stuff. They constantly alter their installer and applications WITHOUT giving it a version bump. I have at least 5 different copies of the 'installer' (if you can call it that) for 4.2.1. Not a single one works properly!

The latest one 'fixes' the permissions of the enclosing folder it sits in (giving it super user permissions!!) just so it can run. about 85% of the time it quits unexpectedly when trying to run the post install script.

PalmOne: PLEASE PLEASE PLEASE ditch this ancient installer vise crap and make an OSX pkg so that us poor sods that have to support your hardware and software can actually fix the problems (it's fairly obvious palm has little interest in this given the most recet 'fix' for the installer).

I have multiple users here running fresh installs of OSX that cannot use your hardware due to this so-called installer. Once I did get the installer working, sadly the hotsync manager quits unexpectedly with nary a log entry.

The tech support department was a joke, after paying for a support call, their answer was to re-install my OS software and try again. Once I explained that it was a brand new machine with a completley fresh install they had no answers except to 'maybe try older installers' -- which they, btw, can't provide to you. I still had to pay for that tech call even though the tech person admittedly couldn't help me and knew nothing about OSX at all.

In this day and age I'm simply aghast that a HUGE company like palm can't get this one right. We won't be purchasing any more of your hardware and I will highly reccomend everyone I know against it.