I have used this program and have had almost no problems with it. The support provided, when there were problems, was quick and solved the problem. You should be aware though that this new release (7,0) removes a very common alarm: the ability to wake on certain days of the week at a certain time. In release 6.0 you could set up one alarm for weekdays and another for weekends (if you wanted to sleep) in. That facility has been removed. You must now set seven different alarms to provide the same function that you used to be able to have with two alarms. If you need to change your weekday wakeup time, you must now edit five different alarms. This is, to my way of thinking, a major deficit with the newest release of this product.