1 star for support? Mike Tall, we have no record of you making contact with us. If you did, you'd quickly discover that our support is second to none. Emails are answered within minutes usually, a few hours at most. We use Skype to talk with people having problems and even the telephone if need be. Our support is deserving of nothing less than 5 stars.

Also, you said that e2Sync has a full feature set, but then also gave us a low rank for features. It is beta software, yet you gave us a low rank for quality/stability. When giving a rank, you need to take into consideration a product's status. As we are clearly still in beta, 2 out of 5 is unfair.

You then gave us again, just 2 out of 5 for ease of use. We use a proper Apple installer, and then all you need to do is run iSync. Exactly how could we get anything less than 5 stars for ease of Use? How much easier to use it is possible to make an app?

Please give fair ratings based on the facts. It's not helpful or encouraging for a developers first review to be so incongruent with the facts.