Existing users, 
Microtek ScanWizard Pro
For several ScanMaker-series scanners.
Version: 7.565
v. 7.12 doesn't work for me
Feedback Type: Troubleshooting Report
Contributed by: drralph911 Thursday, November 11 2004 @ 04:01 PM PST
Product Platform: MacOSX
Used Product For: Less than a month
Tried v. 7.12 which is recommended for my 9800XL scanner. Get an error message -122 "Internal Error: bad request for processing module." The Read Me file talks about error message -122 appearing when used without the transparency module installed, but my transparency module is installed and fully functional. Any suggestions?
System Info:
Comments
v. 7.12 doesn't work for me - kanddobie
thank you thank you thank you. this solved my problem!Sunday, November 15 2009 @ 04:22 PM PST
v. 7.12 doesn't work for me - Roger Langridge
I got a similar message, and after digging around the Microtek website for far longer than I should have needed to, I found this buried nugget which solved the problem for me - hope it helps.==================
Q: When I am scanning in ScanWizard Pro, I get an error message stating "Internal Error: Bad or Corrupt LUT" What can be done to fix this problem?
A: This error is most likely caused by the ScanWizard Pro preferences becoming corrupt or damaged, and is not necessarily any fault of the user.
To get around this error, try dumping the ScanWizard Pro and Microtek preferences:
1. Close the ScanWizard Pro software if it is already running.
2. Open your Macintosh Hard Drive by double-clicking on the Hard Drive icon on your desktop or in your Finder.
3. Go to your User Home folder, which might have your name, or the name of the current user that is logged into the system (It is usually indicated by the icon of a house)
4. Once you are in the User Home folder, find the Library folder, and open it.
5. In the Library Folder, open the Preferences folder. In the Preferences folder, you will look for, and trash, the following items.
* com.microtek.SW_Pro.plist (This is a single file)
* Microtek Preferences (This is a folder)
* ScanExpert Folder (This is a folder)
* ScanWizard Pro.app Pref (This is a single file)
* Microtek Stanley (This is a folder, and may not be present)
6. Empty your trash by clicking and holding the trash icon on your dock, and select Empty Trash when the options pop up.
7. Go back to your Macintosh Hard Drive, and find the Documents folder.
8. Open the Documents folder a a ScanMaker i900, look for a folder that says ScanMaker i900. If you have a ScanMaker i800, look for a folder that may say 4800 Scanner ICE, or ScanMaker i800)
9. Trash this folder by dragging it to the trash can, and empty the trash again.
Now, restart the ScanWizard Pro software. If you have followed these instructions, you should no longer be receiving errors.
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Saturday, March 07 2009 @ 04:25 AM PST