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Mac OS X  |  Business / Productivity  |  Planning / Project Management  |  xTime Project  |  Customer policy

xTime Project

xTime Project

Easy-to-use project management application.

Version:  4.6.1

   [ Views: 577 ]

Customer policy

Feedback Type:  Developer Note

Contributed by: Tuesday, October 26 2004 @ 05:53 PM PDT

Product Platform: MacOSX

Used Product For: Unspecified

Our support departement is 100% focused to quality and customers service. Some customers want a refund and don't send any evidence of problems. When a customer found a problem with detailled report, we always fix it. A customer say he have many problems on a PowerBook. He don't want to send to us details. xTime Project is really rock solid and more than 1 000 customers use it each day. If you find a problem, just send a detailled report and our development team will fix it. Currenlty we are working on the version 3 that will be available at the end of this year. A free upgrade for all customers.   

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Comments

1 comments |

Customer policy - pughimag

I purchased the product after trying it for a few days. It has enough functionality and good iCal support for it to be useful to me and I do not want to spend $500 or more on Microsoft Project (I have Mac and Windows PCs). I like the user interface. Bad spelling and grammer doesn't bother me.

I am willing to be patient when it comes to problems. I have a project that I'm working on right now but I cannot enter more than 23 tasks for some reason. I already registered and paid for the application so I should not have any limitations. I tried rebooting my Mac (version 10.4) to no avail. I have not received any account information so that I cannot write to support. This is causing me problems because my project has started and I have over 20 people that I need to communicate with.

Anybody got any suggestions?

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Sunday, March 04 2007 @ 11:40 AM PST