Existing users, 
Yup, no obvious support from their site unless you have version 7 or lower...
After installing, while actually entering the reg#, the program crashed out it's OSX partition (the window actually vanished after just a few keystrokes). ALL attempts to run the program, even after multiple uninstalls and installs, only led to a "font selection" dialog, with nothing in the pull-downs, and the only exit being a force-quit from the apple-menu.
No response was ever received from my e-mail to customer service... and after checking here for possible fixes, I just got a refund.
Guess I'll be trying TextBridge or OmniPage, even though they don't have Kanji support.
Version:
Crashes?!? I couldn't get it to start!
Feedback Type: Review
Contributed by: Aikousha Tuesday, October 26 2004 @ 10:37 AM PDT
Product Platform: MacOS,MacOSX
Used Product For: Less than a month
Recommend Product: NO
Overall Rating:
Ease of Use:
Support:
Features:
Quality / Stability:
Price:
Comments
Crashes?!? I couldn't get it to start! - Sandy Parker
ReadIris 9 worked flawlessly for me with OS X 10.3 to 10.3.7. Now with 10.3.8 the program loads, but will not link with the twain driver for my CanoScan DU1230 (which still works flawlessly with PhotoShop).No response from ReadIris support! despite being a registered user.
Fortunately I still have 10.3.5 cloned to an external drive, and have to restart from that in order to be able to use ReadIris 9. A real pain
Tuesday, April 12 2005 @ 12:06 AM PDT
Crashes?!? I couldn't get it to start! - hombre
I endured precisely the same nonsense.Reply to This
Tuesday, February 22 2005 @ 07:11 AM PST