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Mac OS X  |  Drivers  |  Network  |  HP DeskJet  |  Why is the download not working???

HP DeskJet

HP DeskJet

printer driver for USB DeskJet models

Version:  3.3

   [ Views: 469 ]

Why is the download not working???

Feedback Type:  Troubleshooting Report

Contributed by: Robin Jackson Thursday, August 05 2004 @ 03:18 AM PDT

Product Platform: MacOSX

Used Product For: Have Not Tried

I have tried about 20 times over the past 2 days to download this upgrade and it will not work.

When I visited HP's site the only update available is 2.3.1 not 2.5???

Anyone have any idea what is happening (or not in this case?).

Robin   
System Info:

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Comments

2 comments |

Why is the download not working??? - Sarge152

Read the readme! Open Print Center first and remove your old driver. Install v. 2.5 then in Print Center add the new driver. You need to pay closer attention. This driver, 2.5, works fine.

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Thursday, August 05 2004 @ 05:22 AM PDT


Why is the download not working??? - dbj1000

Actually Sarge, you're the one who needs to pay attention. The question was why the DOWNLOAD wasn't working for this particular person, not the install.

As for why the HP site still lists an older version, that's often the case with them. A new driver may be posted months before they get around to updating the site text.

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Thursday, August 05 2004 @ 05:32 AM PDT