I have been using this since it came out and have recommended it to all my friends and user group - not one problem or complaint!

Quite the opposite. Eveybody loves it!

What documentation do you need? You lauch iChat. You launch iChatstreamingIcon. All controls are in the app's window! Zoom in, zoom out, then put it in the background and chat with your friends.

If you click on the Animation tab, its pretty self explainitory that you select a movie (in any Quicktime supported format) and type in the frames yo want to play. I used to stream the tea party from Alice in Wonderland!

Very few of my friends have web cameras (or use them very often) so iChat doesn't allow them to view mine. (Isn't that kind of lame of iChat?) With this they see my expressions and gestures. New friends are always asking, "How do you do that?"

Awesome product. Don't listen to a handful of technology-challenged idiots. Try it and make up your own mind. 5 stars.