But it should be, its costs alot of dosh! Word, excel and powerpoint from a bureau point of view are a pain. Everyone hates the way the margins work chnaging from printer to printer, computer to computer. Thankfully Indesign CS and Acrobat and Pitstop get over Word problems. It's cool the way the emails come in and you get the window come up with who it's form and what the subject is, that saves actually going to the application. Word still crashes to often, and as someone has already said the style sheets are badly implemented. From my poin of view the main problem is people use these appz to create artwork for printing. As for publisher well thats nearly as bad as word...