Eggplant is at the core of a number of crucial tasks I perform on an ongoing basis... by automating any task that a user can perform, we have been able to apply an automation 'mindset' to many mundane tasks.

We use it for automating system administration, publishing content to the web, running software releases, automated and on-demand reports, product testing, and product demonstrations.

The interface is rich, yet simple and elegant, and using the software is very straightforward. The scripting language allows you to be very detailed, the 'if-then' logic allows powerful conditional scripts to handle any foreseeable events, and the movie capability allows you to capture and communicate your test cases quickly.

It's the closest thing to cloning myself I've found - and it's a lot less expensive than a bunch of freelancers and testers!