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Mac OS X  |  Web & Software Development  |  Components / Libraries  |  Monkeybread REALbasic plugin  |  Outstanding Customer Service

Monkeybread REALbasic plugin

Monkeybread REALbasic plugin

Extend REALbasic with about 26,000 functions in 1,200 classes.

Version:  9.7

   [ Views: 670 ]

Outstanding Customer Service

Feedback Type:  Commentary

Contributed by: sehutson Thursday, April 22 2004 @ 02:57 PM PDT

Product Platform: MacOS,MacOSX

Used Product For: Less than a month

Recommend Product: YES

I asked the developer of this plugin whether it could handle a specific task, and he promptly replied that he thought it could. I immediately purchased a license.

Minutes later, I received another message from Christian that he had done some research and some testing that revealed that the plugin could not, unfortunately, do what I needed on the Windows platform.

He promptly refunded my money (even though he loses money on the deal) within hours of my e-mail. This is excellent customer support! Many other companies would have made it a lot harder to resolve the problem.   

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