Intuit Quicken 2005
Manage your finances.
Version: R6
What disastrous code, sloppy publisher response
Feedback Type: Review
Contributed by: bernie6 Wednesday, February 18 2004 @ 07:55 PM PST
Product Platform: MacOS,MacOSX
Used Product For: Less than a month
Recommend Product: NO
The software is buggy and the publisher won't help debug it. While importing data from an earlier version of Quicken, this package selectively omits transactions--often when two transactions have the same date and amount, only one will be imported from a QIF file. The customer-support system was utterly useless this afternoon. Ninety minutes into a frustrating web-based "support chat," my helper allowed that he wasn't trained to help me with the problem. I asked for another person to "chat" with. The second gentleman suggested I manually enter the missing transactions. When I pointed out that I had 13 years worth of data in 21 accounts amounting to some 20,000 transactions, they suggested I pay them $130 to convert the data for me. Pshaw. I wouldn't trust this software with my finances, nor would I trust this company to do the right thing.
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