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IntelliMerge

IntelliMerge

dynamic email merge software

Version:  5.1

   [ Views: 317 ]

My Review

Feedback Type:  Review

Contributed by: isilver Sunday, December 28 2003 @ 03:50 AM PST

Product Platform: MacOSX

Used Product For: Over One Year

Recommend Product: YES

This is a good program and is reasonably easy to figure out how to use the basic features. Unfortunately the only help documentation available is for version of 2 of the product (current release is 3.5.2 doesn't come with any) and it is impossible to find a link to the help page at the developers website. They are not very helpful in this regard either:

Here is a transcript of an email session i had with the developer recently on this issue:

Me: how are people supposed to work out how to use this program?
Them: I'd be happy to answer any questions you may have.

Me: The only documentation i can find is over 2 years old and appears to be for version 2?
Them: Yes, that's correct. The currently available document is available here: xxx

Me: when is new documenttion being prepared for the new features added?
Them: I'm sorry, but I can't discuss unreleased product information, timelines, or future release plans per company policy.

The developers offer to provide help and support via email but that's not much use when i have to get an email out NOW and can't figure out why half of the messages can't be sent because of "Protocal Errror 450".

... so if this doesn't bother you grab a copy.

For the wishlist: I'd like to be able to send a HTML or TEXT message dependant on the recipients preference but this is not possible (or, without any help documentation I can't work out how to do it) at the moment.

  
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