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Mac OS X  |  Internet  |  Other Internet  |  Internet Cleanup  |  Misleading marketing, Abysmal Customer Service

Internet Cleanup

Internet Cleanup

Removes spyware & data trails.

Version:  5.1

   [ Views: 473 ]

Misleading marketing, Abysmal Customer Service

Feedback Type:  Commentary

Contributed by: andreasfmpro_dotmac Thursday, December 25 2003 @ 07:44 AM PST

Product Platform: MacOS,MacOSX

Used Product For: Have Not Tried

Recommend Product: NO

I've been trying for one month just to purchase Internet Cleanup to no avail.

I downloaded a demo to try the feature that interested me the most, Spyware remval, but found out that feature is disabled in the demo version.

A promo email I received from Aladdin advertises Internet Cleanup for $24.99, but the link takes me to a page to purchase it for $29.99. Sometimes the correct page appears, but the order doesn't go through.

My order did not go through because of.. an error! No explanation given. Aladdin took more than 3 weeks to reply (their autoresponders do not count) but after following their insructions I got the same error!

Read my thread on this month-long nightmare at the MacCentral 3rd party forums:

http://forums.maccentral.com/wwwthreads/showflat.php?Cat=&Board=software&Number=593575&page=0&view=expanded&sb=5&o=14∂=   

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