Yesterday I reported to VersionTracker support that VersionTracker Pro X 3.0b12 through 3.0.1 would hang shortly after the application launched. Kurt responded quickly with detailed suggestions on tracking down the problem -- excellent support.
Since VT Pro worked fine on my new iBook, I suspected a conflict. I quickly found that there is indeed a conflict with Default Folder X 1.9.2. Adding VersionTracker to Default Folder's exclude list eliminated VersionTracker's hang.
I'm posting this troubleshooting tip as a review so that I can give VersionTracker Pro X lots of stars.
-- Ward
VersionTracker Pro
desktop app finds, downloads, installs software updates
Version: 4.5.1
Conflict with Default Folder X - happy ending
Feedback Type: Review
Contributed by: Ward44 Friday, December 19 2003 @ 08:35 PM PST
Product Platform: MacOSX
Used Product For: Over One Year
Recommend Product: YES
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Conflict with Default Folder X - happy ending - mlm--2008
And to save the rest of us with Default Folder (and why isn't that everyone?) gobs of time wasted repeating your debugging efforts. THANK YOU!Reply to This
Thursday, December 25 2003 @ 09:51 AM PST