Well, the first thing I can say is Intuit is only modivated by GREED and not a quality experience or product. DO NOT BUY THIS SOFTWARE!!!!

------NO Free or introductory tech support
When you buy this product there is only paid tech support. No 30-90 free tech like most every major software company. On your first call after buying it they will run your credit card.

------Wait over 60 minutes on hold for tech help
I called for assistance to get my new 6.0 mac version registered because the key code did not work they sent me. Then the tech guy gave me a code and it still did not work... When you call the number for tech help, it says to enter in your registration number before you can do anything, however, there is no way to get the registration number out of the program to even give it to them.. The recording says look in your "File Menu", well, there is no registration number in the file menu.

-----No Documention on Payroll program Aatrix
In my old Quickbooks 4.0 the payroll fuction was built into Quickbooks. Now it is a separate program. Quickbooks provides NO DOCUMENTATION on this product nor a serial number to register it and get it even open. I had to look up the company on the web and call Aatrix tech support to get a password for the product.

-----Hidden Charges
The Aatrix Top pay program that came with it for Payroll is a scam. I just purchased Quickbooks and I have three weeks to the end of the year when the tax codes expire. Aatrix Top Pay is making me pay $169 for the tax tables for 2004 instead of giving me a free update since I just purchased the product. So now Quickbooks updrade costs $368 dollars.

-----Software Quits working if you do not pay for updates
If you do not pay these fees to Aatrix for the tax table codes the software will quit working on you on Feb 15th 2004 and you can't do payroll. At least in Quickbooks 4.0 I could still do payroll and not have to update my records because I only have 1 employee and the tax tables really don't change hardly ever in my state. I am being forced to pay for codes I do not want!!!!


Folks, this is just not the right way to do business. Even the Tech guy that I talked to on the phone agreed that Intuit has major problems. He has only been there for two weeks and everyday he hears many of the same compaints that I am listing above. He agreed with me on everything I had to say.

As far as the software working ok, yes, it works, but not at the fees I want to pay and hidden charges.