This product has worked, as-advertised, from day-one! I haven't had a single problem with it and it appears that joemit is an isolated case (look at the nut holding the wheel). I have saved more than 10x the cost of MaxiBidder through the use of the sniping capabilities and it's great to have had 2 free updates! I recommend this product to my friends because it's a solid product with great support! The developer keeps adding features and I keep finding uses for them! It's that simple! :)