I have been using Codetek products for the past couple of years, and have found them to work as promised, the user interface is easy to follow, and what I have been most impressed with is the customer support and service I have gotten any time I have needed assistance. Never, and I mean never, have I ever found a company that that will go out of their way as much as this one has. I recently had an instance where I needed some information regarding registration issues after installing some software. I got a quick reply back, giving me the information I needed, and more.

It seems I had FORGOTTEN about purchasing this same piece of software a year or so back, and I was informed that my credit card would be issued a credit..that was good news of course, but the best news was that I had purchased their suite of products also, and would not be charged for my most recent purchase. I know many of you might laugh at someone who can "forget" what they purchased, and yes, I felt like an idiot, but the point I am trying to make is that this company could have gone ahead and charged me again, and I would never have known the difference. It happens all the time. In this age of automated this, and automated that, it is refreshing to find a company that will respond to issues, correct them, and do the RIGHT thing.

I have used other products for my online safety, but after this incident, I am going to look seriously at using Codetek products for all my future needs. I figure if they are this honest and upfront about billing issues, then they are going to make the best products they know how. I appreciate their ethics.