I've been a subscribed to Webroot's Window Washer for over a year.

I received an email for the new version 5.0 and discovered it makes the entire Windows system crawl to a half. There's some bug/conflict that makes using your mouse completely unusable. It won't respond except soo slowly it took me five minutes to get it over to the Window Washter icon so I could shut it off completely.

And as soon as I quite Window Washer - the computer works perfectly again.

Getting through by phone to Webroot is in the 'life's too short' category and their web page states that they're not responding to emails for at least 24 hours due to the virus. Come on!

Ridiculous.