I hear you on the try-before-you-buy dilemma, and appreciate the candid feedback. We are sorting through additional options like the ones you suggest to give our customers the most possible confidence in their purchase. As for the refund, I can only say that in the few times that a refund has been requested, we have provided the refund promptly and without hassles, within 24 hours of the request. In the meantime, the online demo does offer complete functionality and operates exactly as it would if it were installed on your web server. Thanks again for the feedback, we value it a great deal -- I'd also welcome reviews of the product's features in addition to reviews of its pricetag.