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The fact of…

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Contributed by: gerryvz Wednesday, October 09 2002 @ 12:55 AM PDT

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Used Product For: Unspecified

The fact of the matter is, that HP left all of us out to dry for better than 6 weeks. My recently purchased HP 7350 printer, purchased in early August, has been non-functional for printing unless I dropped down into OS9 to print -- blecch! What disgusts me, is that all of HP's competitors came out with drivers for their machines AT or shortly after Jaguar's launch. It took HP 6+ weeks to get their act together on new drivers. I am tired of the same old "Apple totally redesigned its printing subsystem with Jag" line -- the fact of the matter is, that HP was NOT on top of things for the Jag launch, and this says a lot about their relationship with Apple. I have given HP chance after chance, for years now, and their Apple products have never seemed to live up to where they should be from a support standpoint. Meanwhile competitors like Epson and Canon are wiping the floor with HP. It serves them right. It's about frickin' time HP. Get your act together next time.  
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