OutSource-XP - 2.08

In concept, the software's purpose is a good one. However, the software has a very serious performance flaw. When running it uses 89% - 96% of all system resources, whether outlook is running or not. If Outlook is started after outsource, you end up with two outlook processes. Without outlook, outsource use almost 20 megs and with outlook only 5 megs. With the performance so high, it hangs anything else trying to run.
I installed this trial on 10 workstations, laptops with minimal software with the same results. I have monitored each installation and it is outsource that is causing the problem - either bad coding or a memory leak - same diff -Bad performance.
I have tried to ask the vendor a pre-sales question and they supposed have a form for this but when clicking on it, it is not accessible.
I have sent the vendor the results and the issue about the form not working.
This is a catch-22 situation as the vendor says on the web site he will only read/answer email from registered users (aka - people who have purchased). I guess I will not have my issue resolved and I am sure not going to pay for a product that works like crap (performance wise). Please keep in mind the features and functions of this application are very good, however not implemented properly to be useful.
Beware - download and try this program but above all if your results mirror mine, please do not pay for it or at least do not pay for this before you test it. OutBack 6 is a much better choice and works just fine - at least you can talk to someone.