Existing users, 
 WhereIsIt? - 3.73.70232-bit media catalog |
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Feedback Summary:
| Version 3.73.702: | |||||
| Overall Rating: | Not rated (0.0) | Features: | Not rated (0.0) | Support: | Not rated (0.0) |
| Ease of Use: | Not rated (0.0) | Quality / Stability: | Not rated (0.0) | Price: | Not rated (0.0) |
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Featured Reviews
Robert Galle has a terrible attitude 
- Version: 3.91 build 220, 2/26/2008 09:55AM PST
(1 of 1 users found this comment useful)
jmkeuning
I have been using the program for about five years. After a recent data loss I inquired regarding the possibility of restoring part of a catalog from an html report.
Robert Galle's response to me was:
I don't find this question to be half serious. You are heavily underestimating the level of detail necessary to be collected at scanning time in order to have properly functional disk images and catalogs
You know. . . a simple "No, I cannot do that," would suffice.
The program is easy to use, and is an excellent way to catalog large media collections, but Robert Galle, the developer, is a chump.
Most Recent Replies: View All 1 Replies
- Robert Galle has a terrible attitude
Good Program, Awful Developer - Version: 3.73.702, 8/16/2006 10:57PM PST
(1 of 1 users found this comment useful)
bobholm5171
I've been using WhereIsIt since the late 90's; it is an excellent disk catalog program with a whole lot of bells and whistles that make the price very much worthwhile. It has fairly good help, and the program's menus themselves are pretty intuitive, so it's not hard to figure out how to do things. In short, it's a VERY GOOD PROGRAM. On the other hand, forget it if you need any sort of help from Robert Galle, the program's developer. The treatment he gave me was just awful, and I am not the stupid moron he thought I was, I can assure you. I've taught computer courses and used computers since 1984. Mr. Galle was extremely mean and nasty in his reply to my request for assistance in reinstalling the program after getting a new laptop. So if you can't handle things on your own, don't buy this program.
This is an excellent disk catalog tool. Unfortunately my experience with the developer is the same as others. I haven't used the application for years and wanted to get back into it. My license file and serial number went missing over the years of upgrading email clients and external hard drives.
I sent one request for a new license file; the developer never responded. I sent another request, attached an email from him dated 2003 as some amount of proof. His response:
This request violates conditions for proper license use and license reissuing in more ways than I can count. Not only there is no proper identification as a registered user of any kind, the one very vague detail that is provided is incorrect, and you are actually attempting to receive the license to a freemail address. This kind of actions directly promote fraud and are not tolerated.
Given there were repeated attempts in violation of stated conditions, the privilege of reissuing lost licenses is now void for this license.
The irony is I sent this from my MobileMe email address which costs me $99 per year. I'm unclear how that is Freemail.
You've been warned.