Windows | IT & Network Administration | Helpdesk | FactotumNOW IT Management Repository

FactotumNOW IT Management Repository - 3.41.00

complete IT management system

(File Size: 156.0M)

Basic asset management

Availability Monitoring
Consolidation of several independent monitoring tools into a single view
HP SIM
GFI NSM
Prognostics derived from the collected stats to determine disk growth on systems
Change Management
Create and manage RFC's throughout their life-cycle
Link changes to systems and services
PHP front-end for customers to submit and update RFC's
Dependency Management
Document and manage dependencies between systems and services
Linked into the Change Management
Incident Management
Create and manage incidents throughout their life-cycle
Link changes to incidents, systems and services
PHP front-end for customers to submit and update RFC's
Knowledge base
Respond to incidents with knowledge base articles
PHP front-end gives customers access to a search able knowledge base
Entering an incident automatically looks up potentially applicable knowledge base articles

The mentioned names and material may be the property of their respective owners.

Web Reporting Engine analyzes web traffic and verifies export compliance, resolves visitors to countries and identifies entry- and exit pages on IIS webs.
Disk Analyzer Engine collects storage allocation information and consolidates it, so disk space usage can be determined by users and departments.

This product is designed to run on the following operating systems: