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Windows  |  IT & Network Administration  |  Helpdesk  |  versaSRS HelpDesk

versaSRS HelpDesk

versaSRS HelpDesk - 4.0.0

customer support & help desk system

All Time: Not rated (0.0)
This Version: Not rated (0.0)
Current Version: 4.0.0
Release Date: 2008-05-21
License: Freeware
Downloads (this version): 252
Downloads (all versions): 1,502

Information Related to Version:

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Product Description:

A 100% web based customer support and help desk application. Key features include:

  • Thin Client Technology (100% Web-based)
  • Searchable Knowledge Database
  • Full Management Assign Capabilities
  • File Attachments
  • Report Writing
  • Fast Call Logging
  • Easy Call Re-Assignment to an Individual or SkillGroup
  • New Call and Due Date Alerts
  • Call Escalations
  • Action Escalations
  • Billing Module
  • Asset Management
  • Contacts Manager
  • Customizable Prioritization of Calls
  • Templates
  • Call Scheduler
  • Event Manager
  • Customizable System
  • Labeling

Operating System Requirements:

This product is designed to run on the following operating systems:

  • Windows Server 2008
  • Windows Vista
  • Windows XP
  • Windows 2003
  • Windows 2000

Additional Requirements:

  • 256MB RAM
  • .Net Framework 1.1
  • SQL Server 2000 or MSDE 2000
  • ASP.NET

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Feedback Summary:

This Version:
Overall Rating: Not rated (0.0) Features: Not rated (0.0) Support: Not rated (0.0)
Ease of Use: Not rated (0.0) Quality / Stability: Not rated (0.0) Price: Not rated (0.0)
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