Windows | Business / Productivity | Contact Management / CRM | JumpBox for the OTRS Trouble Ticketing System

JumpBox for the OTRS Trouble Ticketing System - 1.1.3

virtual appliance for OTRS

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All Time:	Not rated (0.0)
This Version:	Not rated (0.0)
Current Version:	1.1.3
Release Date:	2008-09-01
License:	Shareware
Downloads (this version):	85
Downloads (all versions):	656
Price:	$199.99

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Product Description:

OTRS is an Open Source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. OTRS is well known for being painful to install, but you a�??â?¬�??â?¢ll never know it when you use a JumpBox. It's one click and about 2 minutes to having a full installation of OTRS ready and waiting to serve your customers.

This JumpBox is based on the 1.1 JumpBox Platform and includes a backup system that supports archiving the state of the JumpBox to NFS, Windows File Shares and Amazon S3.

Operating System Requirements:

This product is designed to run on the following operating systems:

Windows Vista
Windows XP
Windows 2003
Windows 2000

Additional Requirements:

Computer running any of: Mac OS X, Windows XP Service Pack 2, Windows Vista, Linux

Virtualization software. Any of:

VMWare
Parallels
Xen Open Source
Microsoft Virtual Server
Microsoft Virtual PC
Virtual Iron

For easiest use: a network that assigns dynamic IP addresses. (Most do)

3GB HDD Space

1GB RAM

1GHz CPU

Feedback Summary:

This Version:
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