Windows | Business / Productivity | Other Business / Productivity | Lokad Call Center Calculator

Lokad Call Center Calculator - 1.0.1179

Optimize your staff levels.

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(File Size: 1.51M)

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Current Version:	1.0.1179
Release Date:	2008-09-03
License:	Freeware
Downloads (this version):	14
Downloads (all versions):	14

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Product Description:

Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Start optimizing staff levels. Import data from call center applications or from Excel. Easy 1-click staff optimization report. Convert call volumes into optimal numbers of operators with Erlang C formula. No statistical or mathematical knowledge required. This version is the first release on CNET Download.com.

What's new in this version:

This version is the first release on CNET Download.com.

Operating System Requirements:

This product is designed to run on the following operating systems:

Windows Vista
Windows XP
Windows 2000

Additional Requirements:

Windows 2000/XP/2003 Server/Vista
Microsoft .NET Framework 2

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