Shimo - 2.1.1

I had heard good things around the net,but......The product seems to claim to handle Back To My Mac status, but doesn't. I was first hoping that both services could remain active with my Cisco connection and the Cisco client. That failing, I turned my attention, and my dollars, to Shimo who claimed to "handle" the connection. So far there is no difference no matter how I set preferences, I am not trying to run both clients at once, and I have sent email to the closest thing to a support address I can find (there's nothing about support on their web site) with no response now for three days.
Color me disappointed for having spent $20 plus just to have the same # of clicks in my menubar as the Cisco client had in my dock. I'm very used to the Mac OS client and would truly love a one click solution to both of these issues in my menubar. Keep trying, and step up the response time. Convince me, I've paid for it!