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 Tri-BACKUP - 5.0.2Automatic backup and synchronization utility |
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Feedback Summary:
| This Version: | |||||
| Overall Rating: | Not rated (0.0) | Features: | Not rated (0.0) | Support: | Not rated (0.0) |
| Ease of Use: | Not rated (0.0) | Quality / Stability: | Not rated (0.0) | Price: | Not rated (0.0) |
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Featured Reviews
don't use. 
- Version: 5.0.0, 4/15/2008 10:42AM PST
Lornejay
Have used version 4 on non Intel Mac. Just bought Intel Mac with Leopard. I am a very experienced user. Tri-Backup wiped out over 800GB of my data (I did have backups).
I tried to simply ask the company for assistance and they have not responded. I wouldn't use the software. Why deal with a company that won't answer an email asking for tech help.
I tried to simply ask the company for assistance and they have not responded. I wouldn't use the software. Why deal with a company that won't answer an email asking for tech help.
Skip it or you will be sorry! - Version: 5.0.0, 2/27/2008 08:30PM PST
Fred_4
First they take absolutely forever for an update and people who need to backup pay for another product, then when they finally have an update, they slap all of their customers in the face by charging $70.00 for buggy software that is still barely beta. The way it crashed, alpha is more like it.
Use ChronoSync, Carbon Copy Cloner, or Time Machine.
You won't be sorry.
This company will not be around much longer with the way they absolutely rape their customers!
Use ChronoSync, Carbon Copy Cloner, or Time Machine.
You won't be sorry.
This company will not be around much longer with the way they absolutely rape their customers!
Problems? Never. Life-saving recoveries? A couple. Ugly interface? It doesn't matter, it's clear and the application does the job it promises, currently on an eMac running X 10.4.11. No upgrade to Leopard, since for me Apple itself has gone down the drain in many ways -- rip-off prices, changes in company policy and outlook over the decades, iPods everywhere in Paris, where I live and the worst customer service of any US outfit I know, particularly in Europe.
The TED people operate out of a little French town and are among the most friendly, helpful, fast and technically competent developers on my list. Yes, I shall tell them, like you are, this costs too much, they've blown it -- and they'll listen, always have.
Just don't slate them for lack of support. They're not Intego (Franco-US now), still small, do need to speak English for sure, which some can, and true, I have the advantage of being able to call them and deal with them in their own language.
But I get fed up when irate people on this site moan without trying, and I'm aware that much US customer service remains far better than Apple's. That's my two cents' worth.