Existing users, 
 TitleTrack Jukebox - 3.0Sony 300/400 CD changer control software |
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Feedback Summary:
| This Version: | |||||
| Overall Rating: |   (3.7) |
Features: | (4.3) |
Support: | (3.0) |
| Ease of Use: | (4.7) |
Quality / Stability: | (3.7) |
Price: | (4.3) |
Key to Types of Feedback:
Reviews 
Troubleshooting 
Usage Tips 
Developer Notes 
Commentary 
Featured Reviews
Forget about using your DAC with Titletrack! - Version: 3.0, 6/19/2008 07:18PM PST
Jukebox Jim
When I first visited the TitleTrack Jukebox developer website (www.titletrack.com), I was mislead to believe that I could utilize the optical digital outputs on my three Sony CDP-CX455 jukeboxes in conjunction with the TitleTrack software. I wanted to make good use of my Benchmark DAC-1 digital-to-analog converter for optimal sound quality rather than rely on the jukeboxes' internal DACs. Info in the F.A.Q. section of the website suggests that Toslink switcher devices are available to automatically sense which Sony jukebox is playing a track and then correspondingly route that optical signal to my DAC. I ordered the Titletrack 3.1 download and began searching the internet for a switcher gizmo. But no such switcher exists!! The Sony jukeboxes emit a continuous carrier signal which to automatic switching devices is indistinguishable from music and so the switchers cannot select inputs as needed.
I contacted Panther Studios repeatedly via email regarding this limitation and have to date received absolutely no response. I ordered the product 10 weeks ago! They would not advise me as to what switchers to which they refer in their F.A.Q. section, probably because none exist. Even when I found a great 4-input Toslink switcher that features an RS-232 interface - the same interface that TitleTrack uses - Panther would not respond to my suggestion that they make the ridiculously simple software update necessary to accommodate the Inday DA4X-RS switcher. (The very affordable Inday unit requires one simple instruction for switching input channels.) Even after offering to pay for a customized version of Titletrack which Panther could then offer to all of its existing and future customers, they have ignored me! And to think that their website also encourages ideas for improving the product! What b.s.!!!
For discerning audiophiles who do not want to settle for using the analog outputs of their Sony jukeboxes (via an analog audio mixer if more than two players are to be controlled), Titletrack falls frustratingly short, regardless of whatever flexibility in accessing an enormous CD catalog it provides. But more importantly, you can forget about support!! Even after ordering the software from the TitleTrack Jukebox website, I had to email them after two weeks passed and nothing had arrived in the mail. Only then was I informed via email of the link I needed in order to download the software I had purchased. And forget about the phone number listed on the site - it is no longer in service.
I contacted Panther Studios repeatedly via email regarding this limitation and have to date received absolutely no response. I ordered the product 10 weeks ago! They would not advise me as to what switchers to which they refer in their F.A.Q. section, probably because none exist. Even when I found a great 4-input Toslink switcher that features an RS-232 interface - the same interface that TitleTrack uses - Panther would not respond to my suggestion that they make the ridiculously simple software update necessary to accommodate the Inday DA4X-RS switcher. (The very affordable Inday unit requires one simple instruction for switching input channels.) Even after offering to pay for a customized version of Titletrack which Panther could then offer to all of its existing and future customers, they have ignored me! And to think that their website also encourages ideas for improving the product! What b.s.!!!
For discerning audiophiles who do not want to settle for using the analog outputs of their Sony jukeboxes (via an analog audio mixer if more than two players are to be controlled), Titletrack falls frustratingly short, regardless of whatever flexibility in accessing an enormous CD catalog it provides. But more importantly, you can forget about support!! Even after ordering the software from the TitleTrack Jukebox website, I had to email them after two weeks passed and nothing had arrived in the mail. Only then was I informed via email of the link I needed in order to download the software I had purchased. And forget about the phone number listed on the site - it is no longer in service.
FAIL: GO BACK TO JAIL!! - Version: 3.0, 6/26/2006 01:47PM PST
(1 of 1 users found this comment useful)
David Valentine
Oh gosh. The OS9 version was (and is) so great with very few irritants, so I was really looking forward to the OSX version of MY FAVORITE TOY! It's a miserable failure, in my view. I can not understand how the 5 stars can be anybody but family and friends! The original development did involve 1 guy in the San Fran area, who had this great fun idea and did a pretty good job...only problem was that someone else wrote the program and therefore was hard to get bugs out of it, but he did over time and the 2.3 version is still my favorite toy on the planet, controlling 6 changers and +1600 cd's. BUT then the OSX version came out and was so bad in Beta that I would not even get involved. I bought the final product and it was so close to the first Beta version that I went back to the 2.3 OS9 copy, which I still use almost every day. It's now been sold to someone who doesn't care about it.
I really wish I could say only good things--because I do love it, but the 3xx version is terrible...too bad, really a shame!
I like the 9 version, but was hoping to jump off 9 years ago, but keep it just to run this program. I have it on it's own dedicated station, that's how much fun it is to have! 5 stars for 2.3 and zero for the newbie! Stay away!!
I really wish I could say only good things--because I do love it, but the 3xx version is terrible...too bad, really a shame!
I like the 9 version, but was hoping to jump off 9 years ago, but keep it just to run this program. I have it on it's own dedicated station, that's how much fun it is to have! 5 stars for 2.3 and zero for the newbie! Stay away!!
I contacted Panther Studios repeatedly via email regarding this limitation and have to date received absolutely no response. I ordered the product 10 weeks ago! They would not advise me as to what switchers to which they refer in their F.A.Q. section, probably because none exist. Even when I found a very affordable 4-input Toslink switcher that features an RS-232 interface - the same interface that TitleTrack uses - Panther would not respond to my suggestion that they make the ridiculously simple software update necessary to accommodate the Inday DA4X-RS switcher. (The Inday unit requires one simple instruction for switching input channels.) Even after offering to pay for a customized version of TitleTrack which Panther could then offer to all of its existing and future customers, they have ignored me! And to think that their website also encourages ideas for improving the product! What b.s.!!!
For discerning audiophiles who do not want to settle for using the analog outputs of their Sony jukeboxes (via an analog audio mixer if more than two players are to be controlled), TitleTrack falls frustratingly short, regardless of whatever flexibility in accessing an enormous CD catalog it provides. But more importantly, you can forget about support!! Even after ordering the software from the TitleTrack Jukebox website, I had to email them after two weeks passed and nothing had arrived in the mail. Only then was I informed via email of the link I needed in order to download the software I had purchased. And forget about the phone number listed on the site - it's no longer in service.