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Mac OS X  |  System / Utilities  |  Maintenance / Optimization  |  Print Therapy

Print Therapy

Print Therapy - 6.0.7 LE

(Leopard) repair printing system problems.

All Time: (4.6)
This Version: (5.0)
Current Version: 6.0.7 LE
Release Date: 2009-08-31
License: Shareware
Downloads (this version): 1,292
Downloads (all versions): 8,975
Price: $29.95

Information Related to Version:

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Product Description:

Print Therapy, previously known as Printer Setup Repair, is the only utility in the world designed to diagnose and repair problems that can occur with the Mac OS X printing system. These problems include, but are not limited to, the inability to open the Print & Fax System Preference pane, inabillity to add printers, disappearing print jobs, corrupted preference files, and inability to create PDF files. Print Therapy also includes some useful tools for deleting extra printer drivers, installing or deleting PPD files, deleting old spool files, backing up and restoring the printing system, and resetting the printing system.

Print Therapy allows the user to do the following:
  • Backup and restore the printing system
  • Verify and recreate the root user
  • Verify and recreate the lp user
  • Verify and recreate the lp group
  • Verify and repair the printing system permissions
  • Verify and repair the home user Library directories
  • Reset the printing system
  • Delete CUPS spool files
  • Verify and repair the /private/tmp directory
  • Stop, start, or restart the cupsd process
  • Replace the cupsd.conf file
  • Delete hidden temporary files
  • Delete all printing preferences
  • Delete the pre-installed drivers
  • View the CUPS access_log file
  • View the CUPS error_log file
  • View the CUPS page_log file

What's new in this version:

  • Fixed a bug that would cause permission repair errors to be reported for user accounts locked by FileVault.
  • Fixed a bug that allowed the _usbmuxd system user to be included in the permission repair tests.
  • Added several 10.5.8 compatibility updates that check to make sure certain code resource files are located in the correct directories, moving them if not.

Operating System Requirements:

This product is designed to run on the following operating systems:

  • Mac OS X 10.5 Intel
  • Mac OS X 10.5 PPC

Additional Requirements:


  • If you are using Mac OS X 10.4.x, you can download Printer Setup Repair 5.x from here.

    If you are using Mac OS X 10.3.x, you can download Printer Setup Repair 4.x from here.

    If you are using Mac OS X 10.1.x or 10.2.x, you can download Print Center Repair from here.

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Feedback Summary:

This Version:
Overall Rating: (5.0) Features: (5.0) Support: (5.0)
Ease of Use: (4.5) Quality / Stability: (5.0) Price: (4.5)
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Print Therapy ReviewFixes Tough Printing Issues - Version: 6.0.7 LE, 11/21/2009 10:55AM PST

joelmcintosh
This is a wonderful utility for fixing tough printing issues.

Yesterday, all of the applications on my Mac started crashing or hanging every time I tried to print. I couldn't open Print & Fax in System Preference because it would hang when I tried (so I couldn't just reset the printing system from there). I tried trashing preference files, replacing the cupsd.conf file with cupsd.conf.default, tried creating a new user account ... nothing worked.

Finally, I downloaded Print therapy and was able to reset the printing system and the problem was solved. In reflection, with some research and a little tinkering in Terminal, I probably could have accomplished this feat from the command line, but Print Therapy gave me a time-saving and easy way to skip that. While probably is the point ... Print Therapy is a convenient, time-saving front-end for a lot of command line power related to the cups printing system.
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Print Therapy ReviewBest therapy I've ever paid for. - Version: 6.0.7 LE, 9/29/2009 11:03AM PST

Judy Goenrull
I've been to so many appointments and they have cost me thousands but without half the results I've gotten from Print Therapy. Every time I start a session I make progress on my printer issues and leave feeling hopeful and glad I spent the money - I can't say that for other therapy I've had.

I did have one installation question and the good folks over at the developer company were happy to help me on an individual basis. No group sessions for me. I may still suffer with post traumatic stress disorder but my printers work great.



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Print Therapy Commentary10.5.8 update issue is bad and sad (fixed though) - Version: 6.0.7 LE, 9/1/2009 03:58PM PST

Ilgaz
Is Apple that busy that they put code signatures to wrong place? I was absolutely amazed that dozens of files were indeed at wrong place and print theraphy fixed it. Unfortunately, Mac blogs&support sites are busy with Snow Leopard so I didn't hear about it too.

Having no code signature is one thing (very common), having a tampered (in OS eyes) code signature is another. It would really matter in case you granted access to your printer application in Leopard firewall...

Anyway, thanks to this expensive (!) utility, I am aware of it and first time in my life, I am off to download&reinstall Leopard 'combo' update 10.5.8. Who knows what else they missed?

ps: Don't let 'repair permissions' fool you, OS X doesn't touch a bit of home permissions which really matters to Printers and pro apps like Adobe stuff. It is not the same as the OS X permission repair.
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