Existing users, 
 Print Therapy - 6.0.7 LE(Leopard) repair printing system problems. |
|
||||||||||||||||
|
|||||||||||||||||
Feedback Summary:
| This Version: | |||||
| Overall Rating: | Not rated (0.0) | Features: | Not rated (0.0) | Support: | Not rated (0.0) |
| Ease of Use: | Not rated (0.0) | Quality / Stability: | Not rated (0.0) | Price: | Not rated (0.0) |
Key to Types of Feedback:
Reviews 
Troubleshooting 
Usage Tips 
Developer Notes 
Commentary 
Featured Reviews
All Feedback: 1 - 7 of 7
Best therapy I've ever paid for. 
- Version: 6.0.7 LE, 9/29/2009 11:03AM PST
Judy Goenrull
I've been to so many appointments and they have cost me thousands but without half the results I've gotten from Print Therapy. Every time I start a session I make progress on my printer issues and leave feeling hopeful and glad I spent the money - I can't say that for other therapy I've had.
I did have one installation question and the good folks over at the developer company were happy to help me on an individual basis. No group sessions for me. I may still suffer with post traumatic stress disorder but my printers work great.
I did have one installation question and the good folks over at the developer company were happy to help me on an individual basis. No group sessions for me. I may still suffer with post traumatic stress disorder but my printers work great.
10.5.8 update issue is bad and sad (fixed though) - Version: 6.0.7 LE, 9/1/2009 03:58PM PST
Ilgaz
Is Apple that busy that they put code signatures to wrong place? I was absolutely amazed that dozens of files were indeed at wrong place and print theraphy fixed it. Unfortunately, Mac blogs&support sites are busy with Snow Leopard so I didn't hear about it too.
Having no code signature is one thing (very common), having a tampered (in OS eyes) code signature is another. It would really matter in case you granted access to your printer application in Leopard firewall...
Anyway, thanks to this expensive (!) utility, I am aware of it and first time in my life, I am off to download&reinstall Leopard 'combo' update 10.5.8. Who knows what else they missed?
ps: Don't let 'repair permissions' fool you, OS X doesn't touch a bit of home permissions which really matters to Printers and pro apps like Adobe stuff. It is not the same as the OS X permission repair.
Having no code signature is one thing (very common), having a tampered (in OS eyes) code signature is another. It would really matter in case you granted access to your printer application in Leopard firewall...
Anyway, thanks to this expensive (!) utility, I am aware of it and first time in my life, I am off to download&reinstall Leopard 'combo' update 10.5.8. Who knows what else they missed?
ps: Don't let 'repair permissions' fool you, OS X doesn't touch a bit of home permissions which really matters to Printers and pro apps like Adobe stuff. It is not the same as the OS X permission repair.
Stop the insanity! - Version: 6.0.5 LE, 6/12/2009 07:43PM PST
(3 of 8 users found this comment useful)
jeffsters1
Please, Apple charges $29 for Snow Leopard and you charge almost that much to "supposedly" fix some printer issue? An issue I've never seen personally but regardless, your price is out of whack. You even cost more than tools like GraphicConverter that some of us use every day! Sorry!
Most Recent Replies: View All 5 Replies
- Stop the Whining! (10 replies)
No nothing support 
- Version: 6.0.2 LE, 10/19/2008 02:47PM PST
(8 of 11 users found this comment useful)
marcocampo
I bought Print Therapy because of my good experiences with PSR5. So I'd run PT6.0.2 on my MacBook Pro running 10.5.5. It repaired tons of files, ok. But after that procedure, I had some serious problems creating printers and printing witn some drivers. PT6 didn't solve the problems.
So I contacted the developper, discribed the problems and asked for a hint/suggestions.
No response.
A week later a reminder for my first message.
No response.
I am a experienced user, and I got the problem solved. Without PT6. As I'm not a programmer, I cannot say if PT6 is good or bad at this point. But my main complaint is:
NO SUPPORT.
Take a look at Ed Hamricks VueScan - and learn, how quick a professional shareware support can be. Yours isn't ...
So I contacted the developper, discribed the problems and asked for a hint/suggestions.
No response.
A week later a reminder for my first message.
No response.
I am a experienced user, and I got the problem solved. Without PT6. As I'm not a programmer, I cannot say if PT6 is good or bad at this point. But my main complaint is:
NO SUPPORT.
Take a look at Ed Hamricks VueScan - and learn, how quick a professional shareware support can be. Yours isn't ...
indispensable - Version: 6.0.1 LE, 8/22/2008 07:55AM PST
(3 of 4 users found this comment useful)
jchuzi
I hesitated about upgrading to Leopard until Print Therapy (was called Printer Setup Repair in Tiger and Panther) was released but, with trepidation, did it anyway. I am so happy that the Leopard version is now available. I count this as a must-have utility in the same way that I count on Disk Warrior. Bravo to the Fixamac team!
Always in My Utilities Folder - Version: 6.0 LE, 8/11/2008 10:03AM PST
(2 of 6 users found this comment useful)
MAC_1984
This is such a lifesaver for printing issues that I have been using it for years. It truly handles some of the more esoteric issues with ease. Once you are onboard the upgrade fee is painless.
Yesterday, all of the applications on my Mac started crashing or hanging every time I tried to print. I couldn't open Print & Fax in System Preference because it would hang when I tried (so I couldn't just reset the printing system from there). I tried trashing preference files, replacing the cupsd.conf file with cupsd.conf.default, tried creating a new user account ... nothing worked.
Finally, I downloaded Print therapy and was able to reset the printing system and the problem was solved. In reflection, with some research and a little tinkering in Terminal, I probably could have accomplished this feat from the command line, but Print Therapy gave me a time-saving and easy way to skip that. While probably is the point ... Print Therapy is a convenient, time-saving front-end for a lot of command line power related to the cups printing system.