JumpBox for the OTRS Trouble Ticketing System - 1.1.5

OTRS is an Open Source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. OTRS is well known for being painful to install, but you�?�?�?�¢�?�?�¢�?�¬�?�?�¢�?�¢ll never know it when you use a JumpBox. It�?�?�?�¢�?�?�¢�?�¬�?�?�¢�?�¢s one click and about 2 minutes to having a full installation of OTRS ready and waiting to serve your customers. This JumpBox is based on the 1.1 JumpBox Platform and includes a backup system that supports archiving the state of the JumpBox to NFS, Windows File Shares and Amazon S3.