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 SRS iWOW - 2.0.2.255smart audio enhancement plugin for iTunes |
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Feedback Summary:
| This Version: | |||||
| Overall Rating: |   (2.2) |
Features: | (2.6) |
Support: | (2.2) |
| Ease of Use: | (3.4) |
Quality / Stability: | (2.4) |
Price: | (1.8) |
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Featured Reviews
Does not work with iTunes 7.6.2 - Version: 2.0.2.255, 4/3/2008 02:38PM PST
(0 of 1 users found this comment useful)
callmeanyway
It doesn't work anymore for me, make itunes crash. Need update as soon as possible.
Most Recent Replies: View All 2 Replies
- Does not work with iTunes 7.6.2
Bad software and worse support - Version: 2.0.2.255, 2/22/2008 05:46PM PST
(1 of 2 users found this comment useful)
eehayes_dotmac
I got this product as a part of a bundle. I thought it would be interesting. I was hoping it would enhance my MacBook Pro's sound. It did, but it also fouled the reliability of iTunes and had to reinstall and troubleshoot it more than I liked to.
I emailed support to help with the troubleshooting and to reset the reg. I did so twice, but I received no reply or acknowledgement.
Buy software, but make a strong point to buy software that has good support.
Horrible hack of an application and horrible hack of support team.
Buyer beware; you will toss your money away on this product.
I emailed support to help with the troubleshooting and to reset the reg. I did so twice, but I received no reply or acknowledgement.
Buy software, but make a strong point to buy software that has good support.
Horrible hack of an application and horrible hack of support team.
Buyer beware; you will toss your money away on this product.
These people are the pits, the absolute worst - Version: 2.0.2.255, 2/16/2008 12:00AM PST
(1 of 1 users found this comment useful)
mcoad
This developer is definitively the worst of the scores I have had dealings with over the years. Everything that has been said below is true. Since upgrading to Leopard the plug-in refuses to accept my existing paid-for registration number. I have contacted the developer several times, through their website and once by direct email to the gent mentioned in an earlier post. Every time I got an immediate message in the browser saying the message had been received and they would be in touch. Shortly after that an email would arrive confirming this. Then, a few days later a bounceback message arrives from some other server saying they had been unable to deliver the message to the right people. From SRS themselves, zilch, not a peep. The only way round this has been to recover the .plist from a backup of my Tiger set-up and copy this over every time the supposed demo period ran out. This would at least give me a new demo period. However, now I'm getting the regeneration bug that means makes quitting iTunes, and hence shutting down my Mac, impossible. Disaster.
A developer who behaves like this, with a total lack of concern for users, needs simply to be boycotted. No-one should buy from them. The pity is that, when it works, the product is really good, matching the hype on their website - at least in my experience, though not that of some, as can be seen below. Until they can begin to behave decently, however, it’s off my machine. Not that they’ll care - they already have my money.
A developer who behaves like this, with a total lack of concern for users, needs simply to be boycotted. No-one should buy from them. The pity is that, when it works, the product is really good, matching the hype on their website - at least in my experience, though not that of some, as can be seen below. Until they can begin to behave decently, however, it’s off my machine. Not that they’ll care - they already have my money.
Most Recent Replies: View All 2 Replies
