PictoGrab - 1.1.3automated picture downloading from any web site or photocast |
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they are totally hostile to customers 



- Version: 1.1.3, 6/25/2007 12:15AM PST
(1 of 1 users found this comment useful)
jackandjillpail
Problem with dmg - Version: 1.0.1, 1/25/2006 02:47AM PST
(1 of 1 users found this comment useful)
ev2
Disk image will not mount.
Over three weeks ago I bought this hunk a junk. I had problems running it on my new Intel Mac Mini and wrote the support. No one answered. I wrote again after 15 days. Still no answer.
It seems like they were happy to take my money but then they don't care.
I found the following by searching for the developer, Bryan Lund:
"We discovered the dark secret of all those shiny fancy Macs out there. A good portion of the Mac enthusiast that use them are really rude. Really, really rude. We had no idea the kind of mean hurtful things the readers...would say to us"
This is probably due to the huge amount of criticism that Lund took on his blog some time ago (from what I've read) by customers who were dissatisfied with his products and wanted some kind of resolution to unending problems. Apparently Lund took those comments as personal attacks on himself.
Here's further news by blogger Phill Ryu:
"As you...screw your RadicalBreeze customers as well (the people who so generously enabled a half-assed developer to quit his day job and do quite well for years), you frame the entire thing in your favor and send out PRESS RELEASES ..."
Again this apparently describes Lund's actions at the Macworld SF gathering in January of 2006 when he announced the "imminent" release of obvious vaporware "Formation II."
I only wish I'd found out about this stuff *before* I bought this road apple disguised as a Mac app.