SOHO Organizer - 7.0.2integrated productivity suite |
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Feedback Summary:
| Version 7.0.2: | |||||
| Overall Rating: | Features: | Support: | |||
| Ease of Use: | Quality / Stability: | Price: | |||
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Featured Reviews
8.07 improves on previous versions, but... 



- Version: 8.07, 10/27/2009 10:37PM PST
Charles.Hadley
(posted to soho "support" site Oct 28, 2009)
organizer (incl notes) version 8.07 seems to work better than previous versions - the worst bugs I had identified (incl data loss in organizer calendar syncing and editing note titles in notes) seem to have been resolved. Grab to notes function is still very erratic and organizer is still catastrophically slow however (much worse than notes). also, of course, no sign of notelife, five weeks after it was submitted to apple...
organizer (incl notes) version 8.07 seems to work better than previous versions - the worst bugs I had identified (incl data loss in organizer calendar syncing and editing note titles in notes) seem to have been resolved. Grab to notes function is still very erratic and organizer is still catastrophically slow however (much worse than notes). also, of course, no sign of notelife, five weeks after it was submitted to apple...
Poor support, buggy product - Version: 8.06, 10/26/2009 04:22PM PST
golden2821
Stay away from Chronos. I tried to use SOHO Notes/Organizer and for 23 days of the 30 day trial is was buggy and unstable. Finally better and company has ignored my repeated requests for a trial extension and now is ignoring my requests for help to get out of SOHO the material I had put into it. The phone hasn't answered at all in the two business days I've tried and there's no point in submitting a new support ticket.
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- Poor support, buggy product
I bought version 5 years ago. It was buggy, a complaint common among users at the time. I stopped using the product and skipped version 6 because the reviews were so bad. Version 7 got better reviews so I tried it and was reasonably satisfied, although it always felt like the details of the program hadn't been thoroughly thought through.
Version 8 looks better -- for example, you can finally view phone calls and e-mails associated with a particular contact. In theory. In practice, I haven't been able even to save records of phone calls made because of a variety of error messages. Worse, the upgrade wiped out all previous phone records. E-mail to customer service goes unanswered -- and others note that it can go unanswered for weeks. Chronos has no phone, so there's no way to discuss or register displeasure. (They used to have a user forum, but discontinued it because of the incredible volume of complaints.)
I've seen many posts over the years which in effect say: use Chronos if you want, but beware. But my experiences with it is that the product and the company are so disfunctional it's better to avoid them both. Buy or use another product -- you may not get all the features that Chronos claims to offer, but you won't invest in a product that all evidence suggests is never going to be any good, and you won't give money to a company that refuses to even acknowledge its customers.