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Mac OS X  |    |  ActionItems PRO

ActionItems PRO

ActionItems PRO - 2.5.3

turn notes to actionable items that can be assigned

All Time: (1.5)
Version 2.5.3: (1.5)
Selected Version: 2.5.3
Release Date: 2005-10-14
License: Commercial
Downloads (version 2.5.3): 585
Downloads (all versions): 1,955
Price: $99.00

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Product Description:

ActionItems™ PRO is a unique information management software application designed to increase the productivity of the busy professional. ActionItems™ turns notes into actionable items that can be sent and received across a network. Assign items to people and projects, establish due dates, and track for progress and completion. Primary features include the Journal, a digital notebook where notes and ideas are captured in outline form. Items can be assigned to people and projects set up inside the Directory. Items are first sent to a Pending area for review. Once designated, they form Assigned Outlines that can be edited and amended. Click on Upcoming to track items by person, project, due date and priority. Send and receive action items over the local network via the ActionItems™’ Inbox, which utilizes Apple’s Bonjour technology. Many other unique features make ActionItems™ the indispensable manager’s tool! For all of the outlining and action item tracking without the bells and whistles, try ActionItems™ Lite! Perfect for students and single-users.

Operating System Requirements:

This product is designed to run on the following operating systems:

  • Mac OS X 10.4 PPC
  • Mac OS X 10.3.9
  • Mac OS X 10.3
  • Mac OS X 10.2

Additional Requirements:

  • Mac OS X 10.2.2 and higher

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Feedback Summary:

Version 2.5.3:
Overall Rating: (1.5) Features: (2.0) Support: (3.0)
Ease of Use: (2.0) Quality / Stability: (2.0) Price: (2.0)
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ActionItems PRO ReviewShame, shame, shame. - Version: 2.5.3, 3/4/2006 03:59PM PST

bakkendesign
I purchased ActionItems PRO for a small workgroup. I was very interested in the "live assign" capabilities over Bonjour. I spent several hours entering all of the current projects and set up the Bonjour network. The first time I put the program into use by assigning a few projects to one of my employees it crashed the program. Multiple times. And was never able to access the projects assigned.

Of course, I immediately emailed SailAlong with the necessary details of the crash and asked for a quick resolution to this problem. (Note: There is no phone # for support.) Four days later I received a reply email, telling me that I would be contacted shortly. Ten days later I sent an email asking for resolution or a refund. Again, no response. 12 days later, my employee somehow found a phone number and was able to talk a startled "service" person - who offered a two solutions: a 30-60 day support request turnaround or a refund.

Also of note, the service person was unable to find my order information - or any details or notes about my support request. I had to forward my order confirmation email notice to obtain a refund.

I had high hopes for ActionItems PRO, but I assure you it will not take up any space on my hard drive. And I definitely would not recommend it to anyone.
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ActionItems PRO ReviewMore Comprehensive Review - Version: 2.5.3, 11/15/2005 11:13PM PST

lmb
1) Comes bundled with an installer instead of just letting you drag the application folder into the appropriate directory. I'm a little more cautious about this kind of thing than most, but I *really* *don't* *like* *installers*. I can't tell what else they're installing on my system, and that's not okay.

2) Good display of data.

BUT

3) Requires mouse usage. A lot of mouse usage. For pretty much everything that you'll do on a regular basis. There are a few hotkeys, but you can't even assign projects/contexts/due dates without touching a mouse. And the buttons are *tiny*.

I'm not anti-mouse, but I -- like more and more people --do a lot of work on a laptop. Touchpads aren't a great alternative to exposed keyboard access. This is pretty much a desktop application.

Along similar lines:
4) No applescript support.
5) No services menu support.

These seem like minor points until you understand their use. I'll give you a hint: Install Quicksilver (or Launchbar), and get in the habit of using a "put this note in my inbox" command. That's pretty much a pre-requisite for a GTD "Mind-Like-Water" system.

And yet, the application requires the user to use the application the way the application designers intended, rather than how it would best fit with an optimal workflow.

I can't say I'm surprised: it's a rare software designer who's good enough to really open things up to the user. I have yet to find a single application in this marketspace that really does that.

The closest yet is OmniOutliner, even though reproducing this functionality via applescript is insanely *slow*.
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ActionItems PRO Commentarynote: Journal Screenshot above not working - Version: 2.5.3, 10/14/2005 03:28PM PST

Cowicide
It shows the previous screenshot instead... Would like a closer look b4 installing and comparing this with OmniGraffle & OmniOutliner Professional.
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