Existing users, 
 Printer Setup Repair - 5.1.2 TE(Tiger) repair printer setup & cups problems |
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Feedback Summary:
| This Version: | |||||
| Overall Rating: | Not rated (0.0) | Features: | Not rated (0.0) | Support: | Not rated (0.0) |
| Ease of Use: | Not rated (0.0) | Quality / Stability: | Not rated (0.0) | Price: | Not rated (0.0) |
Key to Types of Feedback:
Reviews 
Troubleshooting 
Usage Tips 
Developer Notes 
Commentary 
Featured Reviews
Where is the Leopard Version? - Version: 5.1 TE, 1/3/2008 10:32AM PST
(3 of 3 users found this comment useful)
satcomer
I was wondering where the Leopard version of this software coming down the pike. It has saved me before in the past and would like to buy a Leopard version.
Most Recent Replies: View All 1 Replies
- Where is the Leopard Version?
The very best! 
- Version: 5.1 TE, 9/6/2007 02:40AM PST
(1 of 1 users found this comment useful)
bullesse
One of the only apps I've ever considered worth paying for. I had many Printing Presets which were jacked up. After running this program everything is back to normal.An extremely thorough tool which operates without hiccups. It even told me what files I had missing. The repair options are fantastic.Thanks to the developer John Goodchild. I recommend this unreservedly.
Great product - but missing some tech support - Version: 5.0.5 TE, 4/16/2007 07:55AM PST
(1 of 1 users found this comment useful)
Marcellalui
I had used this service and it help with the usual stuff, but when I needed some hardware issues I had to go to a tech support site.
Here is the page for Printer Support
Great product though...
Here is the page for Printer Support
Great product though...
Damn it / Oh cool - Version: 5.0.5 TE, 4/13/2007 12:38PM PST
(0 of 1 users found this comment useful)
Ancient_Boii_Tribe
Well it turned out that this was a temp fix. when I started my computer today I got what I had in my last comment below. It turns out that this app was just starting CUPS, well when I clicked to start them. I did cure the problem by going to cups.org and downloading an update, CUPS 1.2.10 Now when I shut down and start up, everything is well with the world.
EXCELLENT - Version: 5.0.5 TE, 4/12/2007 05:52PM PST
(1 of 2 users found this comment useful)
Ancient_Boii_Tribe
This application just saved my ass. I used Tiger Cache Cleaner
and it took hours on the weekly so I canceled. Then ran 10.4.9 combo updater and then ran *censored*tail. After that I tried to print. It read that there were no printers so I went to add, when I tried to add I got an alert reading "server-error-service-unavailable" I worked for 16 hours strait trying everything I could think of. I tried that terminal stuff then tried this. I already had a copy that expired so I had to use AppZapper to trash it then download a new trial. I opened it and clicked on the first thing there to do a root user thing. That did the job and I'm printing. You won't have too many printing problems but when you get one like I had, this app is the ONLY thing that can fix it. This app is worth every penny and more. I'm going to buy it just to say thanks. THANK YOU SO MUCH FOR MAKING THIS APPLICATION.
and it took hours on the weekly so I canceled. Then ran 10.4.9 combo updater and then ran *censored*tail. After that I tried to print. It read that there were no printers so I went to add, when I tried to add I got an alert reading "server-error-service-unavailable" I worked for 16 hours strait trying everything I could think of. I tried that terminal stuff then tried this. I already had a copy that expired so I had to use AppZapper to trash it then download a new trial. I opened it and clicked on the first thing there to do a root user thing. That did the job and I'm printing. You won't have too many printing problems but when you get one like I had, this app is the ONLY thing that can fix it. This app is worth every penny and more. I'm going to buy it just to say thanks. THANK YOU SO MUCH FOR MAKING THIS APPLICATION.
Most Recent Replies: View All 1 Replies
Great Product - Version: 5.0.5 TE, 3/20/2007 12:37PM PST
Carl Hansen
Downloaded-installed-read help file-followed instructions-made repairs-15 minutes - all is working perfectly- purchased software.
Great Product - Version: 5.0.5 TE, 3/20/2007 12:36PM PST
Carl Hansen
Downloaded-installed-read help file-followed instructions-made repairs-15 minutes - all is working perfectly- purchased software.
Here is an example - Version: 5.0.5 TE, 8/20/2006 06:01AM PST
Ilgaz
Hi,
So, I got a colour Epson laser printer which you know, heavily relies on driver for performing or heavily relies on CUPS subsystem if optional Postscript installed.
I noticed its driver got updated which is 30 mb in size and having 2000+ files. Of course installed.
After I installed and checked system permissions via OS X built in disk utility function, I noticed 3 directories installed with wrong permissions.
I remembered I have printer setup repair and run its own permissions test.
Here is what you get:
Begin permission verification and repair...
The permissions for the directory /Users/ilgaz/Library are incorrect!
They are drwxrwx---, but should be drwx------
Repairing the directory /Users/ilgaz/Library permissions ... done.
The permissions for the directory /Users/ilgaz/Library/Printers are incorrect!
They are drwxrwx---, but should be drwx------
Repairing the directory /Users/ilgaz/Library/Printers permissions ... done.
The permissions for the directory /Users/ilgaz/Library/Preferences are incorrect!
They are drwxrwx---, but should be drwx------
Repairing the directory /Users/ilgaz/Library/Preferences permissions ... done.
The permissions for the file /Users/ilgaz/Library/Preferences/com.adobe.acrobat.sh.plist are incorrect!
They are -rwxrwx---, but should be -rw-------
Repairing the file /Users/ilgaz/Library/Preferences/com.adobe.acrobat.sh.plist permissions ... done
As Apple disk utility doesn't verify/repair user home directory and of course famous Adobe acrobat reader doesn't check its prefs rights while "self repair", it is completely normal.
It also repaired my prefs folder rights as a "Bonus" :)
Of course you can do these manually but imagine there are 40 documents waiting on queue and you dig those directories with finder/terminal with ls -a
To speak about how advanced OS X print system is, here is another quote from programs log:
"816 files examined. No problems were found."
It is for one printer only without postscript etc installed. Inkjet printers are even MORE complex since they completely rely on software these days even for Ink etc changes.
So, I got a colour Epson laser printer which you know, heavily relies on driver for performing or heavily relies on CUPS subsystem if optional Postscript installed.
I noticed its driver got updated which is 30 mb in size and having 2000+ files. Of course installed.
After I installed and checked system permissions via OS X built in disk utility function, I noticed 3 directories installed with wrong permissions.
I remembered I have printer setup repair and run its own permissions test.
Here is what you get:
Begin permission verification and repair...
The permissions for the directory /Users/ilgaz/Library are incorrect!
They are drwxrwx---, but should be drwx------
Repairing the directory /Users/ilgaz/Library permissions ... done.
The permissions for the directory /Users/ilgaz/Library/Printers are incorrect!
They are drwxrwx---, but should be drwx------
Repairing the directory /Users/ilgaz/Library/Printers permissions ... done.
The permissions for the directory /Users/ilgaz/Library/Preferences are incorrect!
They are drwxrwx---, but should be drwx------
Repairing the directory /Users/ilgaz/Library/Preferences permissions ... done.
The permissions for the file /Users/ilgaz/Library/Preferences/com.adobe.acrobat.sh.plist are incorrect!
They are -rwxrwx---, but should be -rw-------
Repairing the file /Users/ilgaz/Library/Preferences/com.adobe.acrobat.sh.plist permissions ... done
As Apple disk utility doesn't verify/repair user home directory and of course famous Adobe acrobat reader doesn't check its prefs rights while "self repair", it is completely normal.
It also repaired my prefs folder rights as a "Bonus" :)
Of course you can do these manually but imagine there are 40 documents waiting on queue and you dig those directories with finder/terminal with ls -a
To speak about how advanced OS X print system is, here is another quote from programs log:
"816 files examined. No problems were found."
It is for one printer only without postscript etc installed. Inkjet printers are even MORE complex since they completely rely on software these days even for Ink etc changes.
Well worth $25 - Version: 5.0.5 TE, 6/30/2006 01:56AM PST
(4 of 4 users found this comment useful)
BrianKilpatrick
Had a problem with the print queue stalling when printing from iPhoto 6.0.4 on an iMac G5 (10.4.6) to an Epson CX4600 connected via USB. Printing from TextEdit worked fine.
Epson tech support's instructions for resetting the printer system, and deleting/reinstalling their drivers from the Tiger DVD were accurate but failed to fix the problem.
Happened across PSR and decided to give it a go. Which step it was that fixed things, I'm not sure (I suspect the deletion of the various .plist files was the ultimate key) but fix things it did.
I may have eventually Googled up enough information to let me identify what and where all the relevant possible culprits might have been, but you can't grok it all with just three days effort.
Tools like this are important contributions. Fix-a-Mac went to the effort to understand the intricacies of the OS X printing system in sufficient detail so that we can have a sufficiently large hammer with a helpful interface and clear documentation.
$25 heading your way from a grateful 'family sysadmin'.
S.
Epson tech support's instructions for resetting the printer system, and deleting/reinstalling their drivers from the Tiger DVD were accurate but failed to fix the problem.
Happened across PSR and decided to give it a go. Which step it was that fixed things, I'm not sure (I suspect the deletion of the various .plist files was the ultimate key) but fix things it did.
I may have eventually Googled up enough information to let me identify what and where all the relevant possible culprits might have been, but you can't grok it all with just three days effort.
Tools like this are important contributions. Fix-a-Mac went to the effort to understand the intricacies of the OS X printing system in sufficient detail so that we can have a sufficiently large hammer with a helpful interface and clear documentation.
$25 heading your way from a grateful 'family sysadmin'.
S.
A Staple in My Arsenal of Utilities - Version: 5.0.5 TE, 5/22/2006 12:44PM PST
(3 of 3 users found this comment useful)
MAC_1984
Simply the best and quickest means of revolving troublesome printing problems resolved. The Developer is very good at helping registered owners, and the price is menial compared to any downtime as a result of being unable to print or printing correctly.
