Existing users, 
 AB Transfer - 2.3Import and export too for OS X Address Book |
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(4.0)
Feedback Summary:
| This Version: | |||||
| Overall Rating: | Not rated (0.0) | Features: | Not rated (0.0) | Support: | Not rated (0.0) |
| Ease of Use: | Not rated (0.0) | Quality / Stability: | Not rated (0.0) | Price: | Not rated (0.0) |
Key to Types of Feedback:
Reviews 
Troubleshooting 
Usage Tips 
Developer Notes 
Commentary 
Featured Reviews
No support it seems... - Version: 2.3, 9/7/2009 12:54PM PST
landon1850
After spending roughly $80USD on this then emailing their support twice and posting here over a two week period, I still get no response from this company.
It's a shame, really, as it seems they have the only real solution for transferring contacts from ACT! databases.
But since that doesn't seem to work anyway, I can't recommend them to anyone.
Save you money, don't purchase from them.
It's a shame, really, as it seems they have the only real solution for transferring contacts from ACT! databases.
But since that doesn't seem to work anyway, I can't recommend them to anyone.
Save you money, don't purchase from them.
AB Transfer's Act! import - Version: 2.2, 6/9/2007 04:16PM PST
turingart
Since we received several questions regarding Act! support, I'd like to clarify the situation:
Act! import is no longer part of the current releases of AB Transfer. In case you order the 'Act! edition' of AB Transfer, you'll actually receive licenses, which are applicable to these AB Transfer editions:
- AB Transfer for Act! - release 1.6.x
- AB Transfer - current (base) edition
Thus, although you need to use release 1.6.x to import Act!, you additionally are welcome to use the current release too.
The current edition e.g. allows to scan Apple.Mail mailboxes and retrieve TO, FROM and BCC address fields of email messages. This scanning process is very fast.
Additionally, please note, that we never asked our AB Transfer customers to buy upgrades. In fact, we ship free upgrades since ever.
Act! import is no longer part of the current releases of AB Transfer. In case you order the 'Act! edition' of AB Transfer, you'll actually receive licenses, which are applicable to these AB Transfer editions:
- AB Transfer for Act! - release 1.6.x
- AB Transfer - current (base) edition
Thus, although you need to use release 1.6.x to import Act!, you additionally are welcome to use the current release too.
The current edition e.g. allows to scan Apple.Mail mailboxes and retrieve TO, FROM and BCC address fields of email messages. This scanning process is very fast.
Additionally, please note, that we never asked our AB Transfer customers to buy upgrades. In fact, we ship free upgrades since ever.
Most Recent Replies: View All 1 Replies
- AB Transfer's Act! import
IP connectitivy up again - finally - Version: 1.8.0, 12/22/2006 07:24PM PST
turingart
Dear thinkingmac1,
we fully understand your comment, but we need to clarify the described situation:
In fact, you failed to reach us by phone. This is due to our internet connection managed by 1&1. This company sub-contracted Telefonica, which in turn provided connectivity and IPs.
Unfortunately, Telefonica failed to set up our connection correctly. Due to this fact, all our phone lines - which are connected using VoIP - got immediately dropped, when customers tried to call. This problem persisted for an enormous long time. For short period of time - 10 minutes to an hour - systems appeared to work correctly, but failed again.
You might easily verify this fact, since more or less all '77.*.*.*' IPs from Telefonica failed to handle VoIP correctly. Additionally, '77' IPs failed to connect to certain web-servers or IPs. A huge number of german forum users reported this problem.
Since 2 days, 1&1 assigned a new IP and everything switched back to normal mode.
You wrote, that other companies automatically prepare serial. This is correct.
Our privacy policy prevents this mode, since all your personal data is managed in a private network. Thus, we don't generate licenses automatically.
Additionally, we often get incomplete orders. Thus we often need to negotiate certain details.
Again, please excuse the delay!
Kind regards and Merry Christmas,
turingart
we fully understand your comment, but we need to clarify the described situation:
In fact, you failed to reach us by phone. This is due to our internet connection managed by 1&1. This company sub-contracted Telefonica, which in turn provided connectivity and IPs.
Unfortunately, Telefonica failed to set up our connection correctly. Due to this fact, all our phone lines - which are connected using VoIP - got immediately dropped, when customers tried to call. This problem persisted for an enormous long time. For short period of time - 10 minutes to an hour - systems appeared to work correctly, but failed again.
You might easily verify this fact, since more or less all '77.*.*.*' IPs from Telefonica failed to handle VoIP correctly. Additionally, '77' IPs failed to connect to certain web-servers or IPs. A huge number of german forum users reported this problem.
Since 2 days, 1&1 assigned a new IP and everything switched back to normal mode.
You wrote, that other companies automatically prepare serial. This is correct.
Our privacy policy prevents this mode, since all your personal data is managed in a private network. Thus, we don't generate licenses automatically.
Additionally, we often get incomplete orders. Thus we often need to negotiate certain details.
Again, please excuse the delay!
Kind regards and Merry Christmas,
turingart
Is this firm thrustworthy? - Version: 1.8.0, 12/15/2006 03:57AM PST
thinkingmac1
Yesterday morning I purchased a Licence of AB Transfer, paid with Paypal. I didnt got a serial yet so I wrote an email to their support and in the afternoon also at their sales and some other email accounts. Because it's a german company and I'm living in Germany too, I also tried calling them at the tel.nr. of their website, but all day long (!), I only heared a busy tone...
Well today it's still the same; no way to reach them by telefone and they still don't reply at emails.
Ok, I must admit, I only tried for 2 days now, and perhaps I should wait a few more days... But other software companys are able to reply instantly after a Paypal payment, better even automatically send a valid serial.
And what is the point why someone should buy this software? It's purpose is to be an easy and fast way to export addressbooks entrys in other formats as the standard vcard format Apple offers.
That's why I purchased it; while I need to do this fast! There are other methods for getting this export done, maybe not that easy and fast, but in the end it's faster then waiting for a serial that doesn't seem to come...
Well today it's still the same; no way to reach them by telefone and they still don't reply at emails.
Ok, I must admit, I only tried for 2 days now, and perhaps I should wait a few more days... But other software companys are able to reply instantly after a Paypal payment, better even automatically send a valid serial.
And what is the point why someone should buy this software? It's purpose is to be an easy and fast way to export addressbooks entrys in other formats as the standard vcard format Apple offers.
That's why I purchased it; while I need to do this fast! There are other methods for getting this export done, maybe not that easy and fast, but in the end it's faster then waiting for a serial that doesn't seem to come...
Addition comment on AB Transfer - Version: 1.8.0, 5/29/2006 04:18PM PST
turingart
Dear customers,
we forwarded the respective license key some days ago to john_gordon. Unfortunately, we haven't heard anything from him.
As said before, this was our fault - basically because an ill email setting. I excuse once again for this.
In case you wonder, if AB Transfer is or is not OK, please take in account how much downloads are listed here. Moreover, let me explain, that turingart has been founded roughly 8 year ago and is in Mac Software Business since years.
We strongly hope to get a fixed review from john_gordon soon.
Kinds regards and all the best,
turingart
we forwarded the respective license key some days ago to john_gordon. Unfortunately, we haven't heard anything from him.
As said before, this was our fault - basically because an ill email setting. I excuse once again for this.
In case you wonder, if AB Transfer is or is not OK, please take in account how much downloads are listed here. Moreover, let me explain, that turingart has been founded roughly 8 year ago and is in Mac Software Business since years.
We strongly hope to get a fixed review from john_gordon soon.
Kinds regards and all the best,
turingart
Regarding the last comment - Please excuse - Version: 1.8.0, 5/25/2006 04:46PM PST
turingart
Sorry for the delay! Due to a bad email rule, your email moved to a wrong location.
As soon as I've seen your posting here, I forwarded your license details using email.
Please excuse the fault at our side!
Kind regards,
turingart
As soon as I've seen your posting here, I forwarded your license details using email.
Please excuse the fault at our side!
Kind regards,
turingart
Nil vendor response - Version: 1.8.0, 4/23/2006 03:50PM PST
(2 of 3 users found this comment useful)
john_gordon
POTENTIAL BUYERS PLEASE READ before dealing with this company:
I purchased AB Transfer for ACT! last year, and having upgraded my computer, needed to reinstall the program but when I attempt to enter my licence details into the registration box, it reponds with the message 'invalid licence code'.
I emailed Turingart (attaching copies of my PayPal receipt and their email providing my username and licence code) on March 26th, again on April 5th, asking them what to do and to date, NIL response.
This is not an inexpensive program at US$60.50 and I am surprised to be treated with such contempt by the vendors.
I have emailed them again today (via their website) so it will be interesting to see if I receive a response this time (3rd time lucky?)
I will submit a further post if they do respond, and certainly if they don't.
I purchased AB Transfer for ACT! last year, and having upgraded my computer, needed to reinstall the program but when I attempt to enter my licence details into the registration box, it reponds with the message 'invalid licence code'.
I emailed Turingart (attaching copies of my PayPal receipt and their email providing my username and licence code) on March 26th, again on April 5th, asking them what to do and to date, NIL response.
This is not an inexpensive program at US$60.50 and I am surprised to be treated with such contempt by the vendors.
I have emailed them again today (via their website) so it will be interesting to see if I receive a response this time (3rd time lucky?)
I will submit a further post if they do respond, and certainly if they don't.
Most Recent Replies: View All 1 Replies
Turning Art has great customer Service. - Version: 1.5.1, 5/20/2005 09:04PM PST
(2 of 2 users found this comment useful)
tmwaring
So I tried the demo, decided I wanted the program, paid the paypall price, and then the download didn't work. I complained via email. WHAMO instant repsonse. I told them what was wrong, WHAMO instant fix. Nice person. Name is Stefan.
Tim
Tim
License Problem fixed with Version 1.2.4 - Version: 1.2.4, 4/3/2005 06:51PM PST
(1 of 1 users found this comment useful)
lacwbo
The license problem is now fixed. I was able to use the license link provided and successfully registered the application. The developer was very helpful and responsive to my problem.
They acknowledged the problem, and offered a full refund - so no money wasted there. I give them four stars because the ultimately did the right thing - it just took awhile.
Thanks!