LiveStage Pro - 2006-06-06

I'm glad to hear it's not just me (in a way.) I want to try the demo out because I'm seriously shopping for a solution for authoring QuickTime movies that leverage all the special features (chapters, subtitles, etc.), but Totally Hip's registration requires so much effort on the part of the user, you forget why you were trying out the software before they actually get you the demo license (which I still haven't.) I can't believe how backwards their anti-piracy measures are; Sony must be taking notes. All they do is drive away potential customers and force them to start looking for the competition.

I just wanted to try out the demo of LSP (4.6) from TH software. Guess what, the demo crashes mid-launch time. How on earth can you offer a demo that won't launch? Oh and my mails remain unanswered. A pity, I remember this app from my OS9 days...pretty shitty GUI but still a powerful app.

For the most part, the product is actually pretty good. It has the potential to be great. Very sophisticated features for advanced users. Being able to export a QT movie with a 0.1 framerate is awesome (for slideshows synced to audio). That said, Totally Hip sucks...big time!! They fix existing bugs and introduce a couple of new features and slug you for a couple of hundred bucks for an upgrade. How about fixing the bugs for free guys??? Particularly is someone's paid $500.00 for the app. It's a joke. There's no customer service to speak of either. When I think of the other apps I use from companies like Rogue Amoeba, where I pay $20-$40 bucks and receive upgrades for free and GREAT customer service, and Totally Hip, well, Totally Sucks. I really regret buying this app.

I bought livestage pro, well the company I work for bought it. I have been using it for different projects for about 1 year. Went through 4.0 to 4.5. I have to agree with Mojolive and everyone else who has posted here. this is my first post on version tracker, and I hate to start things off negitive, but the support is really bad, and when you pay for the 2 hour support time, they are such **** that is makes you never want to call. Unhelpful I can only say that we will have to be stuck with this app until someone makes something better. I have to also agree with the person who said there way for authorizationleaves a lot to be desired! My biggest issue is that it crashes always half way through a project. Really need a lot of work. To bad I am forced to use it. I would say unless they learn how to handle there clinets in a respectful and helpful way, Don't give it a 2nd thought! Well what a great first posting. Too bad I wish I could have said nice things about this app, Oh well I hope my review will help someone else from wasting there money with this! And the price. 500 dollars is really $$$$$$
Hope this helps someone and maybe give the dev. a change to change the way they think about client support!