Existing users, 
 DVDxDV Pro - 1.09.17Convert DVDs to QuickTime, iPod, Final Cut, iMovie, iDVD. |
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(4.3)
Feedback Summary:
| This Version: | |||||
| Overall Rating: | Not rated (0.0) | Features: | Not rated (0.0) | Support: | Not rated (0.0) |
| Ease of Use: | Not rated (0.0) | Quality / Stability: | Not rated (0.0) | Price: | Not rated (0.0) |
Key to Types of Feedback:
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Featured Reviews
Installer does not work - Version: 1.09.15, 5/11/2009 07:49PM PST
BernMac
Most Recent Replies: View All 1 Replies
- Installer does not work
This is not the place to be asking for support - Version: 1.09.15, 4/22/2009 08:47AM PST
(1 of 1 users found this comment useful)
growupnumnut
I seriously doubt you have ever contacted support@dvdxdv.com. DVDxDV resolves every customers problems and issues refunds for anyone not satisfied with the product. DVDxDV support very large organizations like CNN, BBC, ESPN, ABC, CBS, Fox Broadcasting, and Disney. DVDxDV has never refused a refund to any customer that couldn't get the product working.
Posting here at this forum isn't the best way to get issues resolved. That's why I seriously doubt you are a real customer and simply someone who wants to slander the software.
Posting here at this forum isn't the best way to get issues resolved. That's why I seriously doubt you are a real customer and simply someone who wants to slander the software.
Horrible Customer Service and Authentication Problems - Version: 1.089, 4/14/2009 09:44PM PST
(0 of 1 users found this comment useful)
RxColumbus1
I initially purchased DVDxdv to work on projects where I needed to repurpose video I only had on DVD's to re-edit. The program suited me well, but every now and then kept requiring me to renter the license string. It was annoying, but at least it continued to work.
This January 2009 I purchased the Pro version for 80 dollars because I needed some very specific time code to pull out. When I went to use the program last month the license key says it's invalid.
I emailed support now twice, and all I get back is an email giving me the same Key that I got when I purchased the program with no other instructions, and the program STILL won't load.
I emailed a screen shot of this happening and no response. I would not waste my time or money with this company that won't respond to problems they've created in the authentication process.
I guess that's 80 dollars I won't ever get back-AND i still can't get my project done.
Jason B.
This January 2009 I purchased the Pro version for 80 dollars because I needed some very specific time code to pull out. When I went to use the program last month the license key says it's invalid.
I emailed support now twice, and all I get back is an email giving me the same Key that I got when I purchased the program with no other instructions, and the program STILL won't load.
I emailed a screen shot of this happening and no response. I would not waste my time or money with this company that won't respond to problems they've created in the authentication process.
I guess that's 80 dollars I won't ever get back-AND i still can't get my project done.
Jason B.
Most Recent Replies: View All 1 Replies
Hve tried several times with same result.