Existing users, 
 Logitech Harmony Remote - 7.6.0.8For Logitech harmony advanced universal remotes. |
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| Overall Rating: | Not rated (0.0) | Features: | Not rated (0.0) | Support: | Not rated (0.0) |
| Ease of Use: | Not rated (0.0) | Quality / Stability: | Not rated (0.0) | Price: | Not rated (0.0) |
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Featured Reviews
Incompatible with Java 6 (64-bit) - Version: 7.5.0, 9/2/2008 11:05PM PST
emiliosic
For all of you that get a black screen when starting this app, the issue also happens with the previous version; at least to me.
This application uses Java and it's not compatible with Java 6 (64-bit for Intel Mac).
A workaround is to open Applications -> Utilities -> Java -> Java Preferences and make J2SE 5.0 the default Java VM for both applications and web pages.
I had other Java apps behave strangely on Java SE6. There are several changes on this release and older java apps might no longer work. This is a general issue with Java 6 and it's not specific to the Apple port.
This application uses Java and it's not compatible with Java 6 (64-bit for Intel Mac).
A workaround is to open Applications -> Utilities -> Java -> Java Preferences and make J2SE 5.0 the default Java VM for both applications and web pages.
I had other Java apps behave strangely on Java SE6. There are several changes on this release and older java apps might no longer work. This is a general issue with Java 6 and it's not specific to the Apple port.
Most Recent Replies: View All 2 Replies
- Incompatible with Java 6 (64-bit)
What's the fuss? 
- Version: 7.5.0, 8/27/2008 04:21AM PST
(2 of 2 users found this comment useful)
martout_dotmac
I'm as happy as anyone to moan and point out when something doesn't do what it is supposed to, but..... I downloaded the latest version onto my Intel mac running 10.5.4 and everything works fine! I couldn't be more pleased with the product or the software.
If in doubt, try it.. it comes with an uninstaller.. and you can always revert to a backup so long as you have made one!
Try this...it may help - Version: 7.5.0, 8/9/2008 05:32PM PST
(1 of 2 users found this comment useful)
mystic2
I had already ran the update before anyone had posted comments here and just never used it. Now that I decided to read the comments, I found the same issue. It came up first asking if I wanted the autoupdate and a "NO" answer says the app will quit. I chose to let it go automatically. Why? If not, then the app will quit so why bother asking? I think the developers at Logitech are smoking crack.
Anyway, after it fired up, I too got the same blank window. I closed it, checked the prefs, of which there isn't much there worth a darn. Then clicked over to my desktop, all while the Harmony software is still running. Then I clicked back to it, Harmony, from the Dock. The window appeared as I hoped and I clicked in it right away. I am not sure if that click, or just reselecting the windowless app, did the trick but I got the login screen and it seems to be working now.
I still agree with you all that this is the worst piece of software, ever! It is in no way user friendly, easy to use, flexible, fast, ... need I go on. Logitech used to be a Mac friendly company that had good products supported by the Mac. Lately, it seems as though, they have "given in" to the Bill Gates line of thinking that its all about money and who cares about everything else. So they promote the "Windows" environment and leave out the Mac. Funny as it seems, Microsoft has better Mac support than a lot of companies. I am a Microsoft "HATER" by the way.
Try out what I did and see if you get to use your software to program your remote once again. Hopefully Logitech will REDO this app to a real Mac app.
Anyway, after it fired up, I too got the same blank window. I closed it, checked the prefs, of which there isn't much there worth a darn. Then clicked over to my desktop, all while the Harmony software is still running. Then I clicked back to it, Harmony, from the Dock. The window appeared as I hoped and I clicked in it right away. I am not sure if that click, or just reselecting the windowless app, did the trick but I got the login screen and it seems to be working now.
I still agree with you all that this is the worst piece of software, ever! It is in no way user friendly, easy to use, flexible, fast, ... need I go on. Logitech used to be a Mac friendly company that had good products supported by the Mac. Lately, it seems as though, they have "given in" to the Bill Gates line of thinking that its all about money and who cares about everything else. So they promote the "Windows" environment and leave out the Mac. Funny as it seems, Microsoft has better Mac support than a lot of companies. I am a Microsoft "HATER" by the way.
Try out what I did and see if you get to use your software to program your remote once again. Hopefully Logitech will REDO this app to a real Mac app.
This is a disgrace - Version: 7.5.0, 8/9/2008 03:45PM PST
(4 of 4 users found this comment useful)
Full Score
This latest version has clearly not been tested on a Mac. Using OSX 10.5.4 on an Intel-Mac it won't even boot correctly - an empty window with a black background. Logitech can't even have opened the application on an Intel-Mac before releasing it.
I've manually removed the following files and re-installed:
Applications/Logitech Harmony Remote Software
Applications/remotecore
Library/Preferences/com.logitech.harmony.plist
Library/Receipts/core.pkg
Library/Receipts/logitech.pkg
Library/Receipts/RemoteControlUSBKext.pkg
~/logitech folder
~/Library/Application Support/Logitech folder
~/Library/Preferences/com.HarmonyRemote.client
~/Library/Preferences/com.logitech.harmony.plist
~/Library/Preferences/Harmony Remote.plist
(I can't find any hidden files that need to be removed.)
Same result. Worse, I can't even go back to my previous version (7.4.x) as it tries to force me to update the software before displaying the splash page - refusal to do so quits the app.
Worse still: each time I've gone through the above exercise I've lost my bluetooth connection to my Apple keyboard. I've then had to run DiskWarrior to fix the problems caused by the Logitech installation. I've done this twice so I know Logitech is the sole cause.
What a terrible company. Before Logitech took them over our Canadian friends had done a pretty good job of supplying Harmony software that worked. Now, although I'm told it's the same guys doing the programming, they have clearly been told to focus almost entirely on their Windows users and ignore the Mac.
A terrific product has now become a pain in the neck.
I've manually removed the following files and re-installed:
Applications/Logitech Harmony Remote Software
Applications/remotecore
Library/Preferences/com.logitech.harmony.plist
Library/Receipts/core.pkg
Library/Receipts/logitech.pkg
Library/Receipts/RemoteControlUSBKext.pkg
~/logitech folder
~/Library/Application Support/Logitech folder
~/Library/Preferences/com.HarmonyRemote.client
~/Library/Preferences/com.logitech.harmony.plist
~/Library/Preferences/Harmony Remote.plist
(I can't find any hidden files that need to be removed.)
Same result. Worse, I can't even go back to my previous version (7.4.x) as it tries to force me to update the software before displaying the splash page - refusal to do so quits the app.
Worse still: each time I've gone through the above exercise I've lost my bluetooth connection to my Apple keyboard. I've then had to run DiskWarrior to fix the problems caused by the Logitech installation. I've done this twice so I know Logitech is the sole cause.
What a terrible company. Before Logitech took them over our Canadian friends had done a pretty good job of supplying Harmony software that worked. Now, although I'm told it's the same guys doing the programming, they have clearly been told to focus almost entirely on their Windows users and ignore the Mac.
A terrific product has now become a pain in the neck.
Do NOT use the 7.5 update; has major bugs!! - Version: 7.5.0, 8/9/2008 11:27AM PST
(3 of 3 users found this comment useful)
normg1
Logitech is still batting .000 when it comes to making software that works with a Mac.
Do NOT download this update; it will lose your login and password info. In a phone call with Logitech they agreed the software was improperly tested and has bugs. The directed me to a web site http://myremotesetup.com that supposedly does what their software does, but does it over the web using standard protocols and not using some poorly programmed piece of garbage that stores file fragments all over your hard drive and tries to push Ethernet down a USB pipe.
Good news is their phone support is excellent even on a Saturday no less and if the device actually worked as advertised, it would be great. The features are all there, but the implementation is being done by Windoze programmers who are not Mac programmers and it shows.
As such, I must give this release a 1 star rating until they release a 7.5.1 update to fix the bugs or decide to go to a web based interface permanently.
For such an expensive product, it should just work flawlessly and it has never actually done that. Once it's programmed, it's adequate, but getting it programmed is a nightmare on a Mac.
Do NOT download this update; it will lose your login and password info. In a phone call with Logitech they agreed the software was improperly tested and has bugs. The directed me to a web site http://myremotesetup.com that supposedly does what their software does, but does it over the web using standard protocols and not using some poorly programmed piece of garbage that stores file fragments all over your hard drive and tries to push Ethernet down a USB pipe.
Good news is their phone support is excellent even on a Saturday no less and if the device actually worked as advertised, it would be great. The features are all there, but the implementation is being done by Windoze programmers who are not Mac programmers and it shows.
As such, I must give this release a 1 star rating until they release a 7.5.1 update to fix the bugs or decide to go to a web based interface permanently.
For such an expensive product, it should just work flawlessly and it has never actually done that. Once it's programmed, it's adequate, but getting it programmed is a nightmare on a Mac.
Thi is still a mess...!! - Version: 7.5.0, 8/8/2008 09:37AM PST
(2 of 2 users found this comment useful)
:: MILE ::
What's wrong with those people, why the *beep* do they scatter their files and folders all over my Mac in such a redundant way...?!? Will they ever clean up their act...?! I don't want to have two Logitech remote apps, combine them into one package...!!! I don't want to have several Logitech folders on my Mac, put your stuff into one folder and then move it to Application Support or somewhere else, out of my sight...!! Is this really so difficult...?!?
Most Recent Replies: View All 1 Replies
Must reiterate my warning - Version: 7.5.0, 8/8/2008 07:36AM PST
(0 of 3 users found this comment useful)
farmertomato
The quality of the Logitech Harmony Remote's hardware is shoddy, and the buttons will begin to fail right around the time your warranty expires. So figure on their warranty period as the lifetime of the product. Their support is aloof on this matter, so don't expect any help there. The software was at one time pretty good, but if they now say they "don't support Leopard," it suggests that they are out of touch in that area too these days. Proceed with caution and calculate the cost vs. the lifetime of the product and potential frustration.
Most Recent Replies: View All 1 Replies
Current Version is 7.4.3. - Version: 7.4.1, 5/19/2008 01:32PM PST
Honda_Insight
VersionTracker is behind.
Most Recent Replies: View All 1 Replies
Auto Update - Version: 7.4.1, 2/25/2008 05:32PM PST
saronian
Looks like version 7.4.1 performs an auto-update of some components and now lists the version as 7.4.3. It also lists some of the recent update changes in the Harmony app main window. The main application still shows as 7.4.1 in the Finder but some components have been updated.
The two home folders, "browser - logitech" and "logitech" remain a part of this utility, which is a bit sloppy, but everything is working with my 520.
Note - One of the updates is listed as "Better paring with the model 1000"
The two home folders, "browser - logitech" and "logitech" remain a part of this utility, which is a bit sloppy, but everything is working with my 520.
Note - One of the updates is listed as "Better paring with the model 1000"
I hope Logitech fix these issues fast by bringing out a new update otherwise I may consider selling my Harmony 1000 remote altogether. I've had it since it first came out and although the remote looks mighty fine it is dog slow and not intelligent at all. Don't get me wrong, I was willing to put up with it's many faults as the last version of this software was in my opinion about the best it has been so far, but this latest update has destroyed any credibility that the team behind this software may have earned from me.