Creative Project Manager - 8.4.05

A developer that requires you provide your info just to see their product is usually, high-pressure, high-cost, and/or sells a product with a required maintenance contract. All of which means they have to BUG YOU and BUG you to buy their product. Anyone with a reasonable price and a great product would want to sing it praises from the roof, not hide them in the basement.

Run away!

When a developer requires me to fill out a %$#@!&?* form just to get product information, I know it's trouble. Ah, well...at least they flunked right up front, and saved me the time I might otherwise have wasted checking out their software.

We are an Internet Marketing Firm that does both Web Design, Development, Applications Integration and Online Marketing and Advertising for large corporations. We have looked for an solution like this for 9 years that met the flexibility requirements we need. Remote access for our people and freelancers, client access to specific areas, accounting and business analytics. Like any system, what comes out is only as good as what goes in but we are getting a great deal of decision making info out of the system and its focus on best practices are allowing our team to focus on client issues rather than a bunch of process issues. It started as a time tracking and project management system that had added benefits. Those added benefits are beginning to eclipse the others from a top-level business management perspective. We also just added the accounting functions and are ready to begin using as are main accounting system after less than 30 days of set up. I have switched accounting systems in the past and this is excellent. Another aspect of buying it as a service is that it puts a good amount of pressure on the provider to improve the system. Our experience is that they are responsive to requests and criticisms. The Web based aspect has its inherent benefits and draw backs but all in all it is a big win for us!

Can't even get any info without filling out a form. No thanks... I already get enough spam.

Although my (now-missing) feedback on this product was severly negative, it was also backed up with substantive remarks, credible and analogous software comparisions, and pointed feature-parity criticism. If you could read it, you'd note that I took the time to write my thoughts, not just sling mud.

The fact that my remarks no longer exist is evidence of manipulative and unfair censorship that defeats the purpose of this site's Feedback feature, period. I rely on the feedback posted on this site to make critical purchasing decisions all the time, and I dare say that most others do as well. To filter responses that contain neither foul or profain language, nor any slandarous or defamatory remarks towards the company is quite childish and smacks in the face of the First Amendment.

I see, however, that a lone company rebuttle still stands below. That, my friends, sends shivers up my spine. They get to defend what has been posted thusfar, while deleting those posts that they deem not worthy. This was the U.S.A. the last time I checked. Has pointed criticism gone out the window along with freedom of expression, i.e. speech in this case?

(I wonder... is this the way eBay and Amazon conduct business too? I know they delete off-colored posts, but targeted censorship? Please.)

My advice to the company management/marketing staff for this product is simple: Your product is far from perfect. If you think otherwise, than you are stubborn and quite egotistical. Rather than censoring criticism, why not respond to posts you feel are in error with point-by-point rebuttals.

I, for one, am sick and tired of every product on the planet being "the best" or "number 1" and propped up on a pedestal so high it sounds like there is no other alternative on the market. It's pure manipulation, and it's as as illegal as subliminal ads were in the 1960's.

Is there no such thing as humility anymore.

Products are improved when they are built on both refined successes and corrected failures. To believe anything less is ignorrant of reality.