Casper Suite - 6.0client management and life cycle management solution |
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Featured Reviews
Thank you for giving me my nights & weekends back! 



- Version: 6.0, 4/17/2008 01:38PM PST
(1 of 1 users found this comment useful)
prlmleacy
Why not ARD? - Version: 6.0, 6/22/2007 02:42PM PST
(0 of 1 users found this comment useful)
milehijonesMost Recent Replies: View All 3 Replies
- Why not ARD?
Zenworks for OSX 



- Version: 3.2, 5/3/2006 06:31PM PST
(3 of 3 users found this comment useful)
gnowosad
I support over 200 geographically diverse Macs in an enterprise deployment. This used to be tedious, labor intensive, and require long hours and occasional weekends.
Since implementing the Casper Suite, my machine deployment time has been cut by 90%.
I'm rarely in the office past 5pm these days.
Asset management is now a breeze. Data can easily be exported for incorporation into other corporate databases, or you can use Casper as your main asset database. Inventory is totally automated. You run a tool locally or remotely on a client machine, and all of your hardware and software asset data is captured into the database.
Casper allows for policies that are similar to what Windows folks refer to as GPOs.
Maintenance tasks, software rollouts, reimaging, configuration, and nearly any software-based task can be accomplished by policies that are triggered on a schedule, by system events, or manually if you choose.
Casper does for Macs what Altiris or Landesk do for PCs, and thensome. Anything that doesn't require pressing a physical button or opening a case can be done via Casper.
Support is super-responsive, and you develop a personal relationship with the support team. You don't call a call center in a 3rd world country. The people who answer the phone are immersed in the product. You don't get a "help desk" experience. The person who picks up the phone is usually the person who addresses your issue. On rare occasions, they may have to call or email you back after checking with engineers, but this is rare, and they get back to you quickly.
The Casper Suite has more than paid for itself in the short few months we've had it implemented. I never want to support more than 3 Macs without the Casper Suite!